This section provides information about how the Attendant Direct Trunk Group Selection feature behaves in certain circumstances. Use this information to ensure that you receive the maximum benefits of Attendant Direct Trunk Group Selection under all conditions. The following considerations apply to Attendant Direct Trunk Group Selection:
Attendant Direct Trunk Group Selection eliminates the need for the attendant to memorize, or look up, and dial a trunk access code (TAC) that is associated with frequently used trunk groups. A label that is associated with each Trunk Hundreds Select button identifies the destination or use of the button. For example, buttons might be labeled Chicago, FX, or WATS. The attendant presses the button to select an idle trunk in the required group.
