On the Optional Features screen, ensure that the Multiple Locations field is set to y.
If this field is set to
If the Multiple Locations field is set to
To view the Optional Features screen, type display system-parameters customer-options.
Enter change locations..
In the ARS Prefix 1 Required For 10-Digit NANP Calls field, type y.
Select Enter to save your changes.
ADDITIONAL INFORMATION:
Note:
The system uses the ARS access code on the Feature Access Code (FAC) screen when a location ARS does not exist. If a location ARS FAC exists, the ARS access code on the Feature Access Code (FAC) screen is denied from that location. If you use a local ARS code, the ability to administer two ARS codes on the Feature Access Code (FAC) screen is lost.
