Vectors interactions with SBS

Last Updated : Oct 30, 2012 |
Prolog information
  • Routing on Automatic Number Identification (ANI) by a vector can use SBS to route an outgoing call. For an incoming SBS call, the Routing on ANI functionality uses the ANI from the SBS signaling call.
  • Correct routing over SBS trunks works when a vector step exists for routing on ANI or II digits, or a route-to number step, and interflow is invoked.
  • Post-Connect in-band DTMF signaling for Call Prompting collect steps and Auto Attendant functionality both work with SBS.
  • When CINFO Digit Routing occurs, and the call is routed over an SBS trunk, the information is tandemed with the call.
  • Vector Routing Tables can use SBS trunks to route calls.
  • Incoming SBS calls still provide VDN of Origin announcements (VOA) and displays to the agent who answers the call.
  • VDN Return Destination works with SBS calls.