Information about the guest is obtained and stored in the hotel’s PMS.
The PMS sends a check-in message to Communication Manager.
Communication Manager stores the guest’s name and coverage path.
Communication Manager removes the outward restriction on the telephone in the guest room. Communication Manager removes all LWC messages.
Communication Manager changes the status of the room from unoccupied to occupied.
ADDITIONAL INFORMATION:
At check-in, update the PBX names internal table and the call-coverage path for the guest phone. Names Registration automatically sends a guest’s name, extension (room), and preferred call-coverage path to Communication Manager.
