Adding an SBS station extension

Last Updated : Oct 04, 2016 |
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  1. In a SAT session, enter change station n, where n is a valid extension that is DID/DDI accessible.
  2. Set the Type field to sbs.
    ADDITIONAL INFORMATION:
    The Port field sets automatically to
  3. .
  • Type the name of the extension in the free form Name field.
  • Type the tenant number in the TN field.
    ADDITIONAL INFORMATION:
    SBS Extensions may be partitioned through the Tenant Partitioning feature.
  • Type in the Class of Restriction number in the COR field.
  • Type in the Class of Service number in the COS field.
  • Select Enter to save your changes.
    ADDITIONAL INFORMATION:
    Note:
    SBS extensions are not real extensions. SBS extensions should not be entered in fields, not other administration forms, where Communication Manager administration expects a real extension. Calls to the SBS extension will fail if you enter SBS extensions on administration forms. Also, such non-SBS usage could disrupt completion of incoming SBS calls (that is, if an SBS Extension was unavailable when needed due to misuse). Examples of fields where an SBS Extension should not be administered include:
    • Hunt group member
    • Point in a coverage path
    • Cover Answer Group member
    • Termination Extension Group member
    • Hunt-to extension in Station Hunting
    • Extension tracked by a Facility Busy Indicator button
    ADDITIONAL INFORMATION:
    This list is not exhaustive.