Without the Multi-Location Dial Plan feature, you can administer only one attendant Feature Access Code (FAC) on the Dial Plan Analysis Table screen. With this feature, you can administer multiple attendant FACs. The Multi-Location Dial Plan feature adds the administration of the attendant dial access code to the Feature Access Code (FAC) screen. The call type is attd. With this change, different locations can share the value that is used for the attendant access.

For example, you might enter the access code 9 for ARS on the Feature Access Code (FAC) screen. You might then enter the attendant access code on a Locations screen as 8. When a user dials 8 from that location, the software routes the call to an attendant.

Only one attendant group can exist in the software at a time.