Changing the Call Forward Busy/Don’t Answer destination when a user is at an off-network location

Last Updated : Jul 29, 2020 |
Prolog information
Metadata
Keywords:
  1. Go off hook.
  2. Dial the telecommuting extension number.
  3. Dial the FAC for Extended Call Forward Activate Busy/Don’t Answer or press the Call Forward Activate Busy/Don’t Answer feature button.
  4. Listen for a dial tone.
  5. Dial the extension number and press #.
  6. Dials the security code and press #.
  7. Listen for a dial tone.
  8. Dial the extension of the destination.
    ADDITIONAL INFORMATION:
    Use no more than 18 digits when you enter your off-network call forwarding destination telephone number. You must include the FAC for Automatic Alternate Routing (AAR) or Automatic Route Selection (ARS) or the Trunk Access Code (TAC) among the 18 digits. Do not include the pound key (#) that you use to terminate a forwarded-to number among the 18 digits. For more information on the AAR and ARS features, see Administering Avaya Aura® Communication Manager.
  9. Disconnect the telephone after they hear the three-beep tone that the system generates to confirm the change.