Detailed description of Attendant Auto-Manual Splitting

Last Updated : Oct 30, 2012 |
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Using the Attendant Auto-Manual Splitting feature, the attendant can split the calling party away from a conversation. The attendant can then confidentially determine if the called party wants to accept the call.
The system automatically activates the Attendant Auto-Manual Splitting feature when the attendant, who is active on a call, presses any of the following buttons:
  • Start
  • An extension
  • Any Hundreds Select button plus an extension
  • Trunk Group Select