Detailed description of Location for routing incoming overlap calls

Last Updated : Jul 21, 2015 |
Prolog information
Before the Location for routing incoming overlap calls feature, incoming off-pbx calls with origination mapping on Communication Manager used the station location when administered to route incoming calls. Origination mapping of off-pbx stations changes the location of origination, which can lead to incorrect manipulation of the called number.
With the Location for routing incoming overlap calls feature, an administrator can configure the location to route incoming calls over ISDN-PRI, ISDN-BRI, and H.323 overlap trunks. The incoming calls are mapped to EC500, CSP, and Avaya one-X applications.
The Location for routing incoming overlap calls field is added to the off-pbx Configuration Set screen. This field has two values as follows:
  • trunk: Communication Manager uses the incoming trunk location to route the call, if you set the Location for routing incoming overlap calls field to trunk.
  • station-location-if-set: Communication Manager uses the station location only, if the location is configured on the EC500-mapped station screen.
For more information about the field description, see Avaya Aura® Communication Manager Screen ReferenceThe Location for routing incoming overlap calls feature is applicable only to overlap trunks.
The overlap trunk refers to an ISDN trunk group configured for overlap receiving. The Digit Handling (in/out) field on the ISDN Trunk Group screen is set to overlap/overlap or overlap/enbloc.
Note:
As the Location field is not configured for DCP stations, an incoming EC500 call mapped to a DCP station always uses the trunk location to route the call.