Screens for administering Call Coverage

Last Updated : Oct 30, 2012 |
Prolog information
Screen Name
Purpose
Fields
Call Coverage Answer Group
Establish answer groups
All
Coverage Path
Establish points in the coverage path
All
Feature Access Code
Assign Feature Access Codes (FACs) to activate or deactivate coverage-related actions
  • Send All Calls Activation
  • Send All Calls Deactivation
Hunt Groups
Establish groups of users who answer calls for each other
All
Remote Call Coverage Table
Assign the telephone numbers of remote coverage points
All
Station
Define coverage information and button assignments for the called user
  • Coverage Path 1
  • Coverage Path 2
  • Redirect Notification
  • Button Assignments for goto-cover and send-calls
Define button assignments for the user to whom the system redirects the call
Button assignments for do not disturb (dn-dst), go to cover (goto-cover), and send all calls (send-calls)
Define the goto-cover coverage point
Button Assignment for goto-cover
System-Parameters Call Coverage/Call Forwarding
Enable the Call Coverage Off-Net capability
Coverage of Calls Redirected Off-Net Enabled
System-Parameters Features
Enable Enhanced Redirection Notification
REDIRECTION NOTIFICATION fields
Optional Features
Verify that the CCRON capability is active in your system.
Coverage of Calls Redirected Off-Net
Terminating Extension Group
Define the group of users who can answer a call that simultaneously alerts at the telephones of the group members
All
Time of Day Coverage Table
Assign coverage throughout the day and week
All
Trunk Group:
  • APLT
  • ISDN-PRI
  • Tie
Specify the internal ringing and call coverage used for incoming trunk calls
Internal Alert?