Activating MCT with a FAC when you are active on a call

Last Updated : Oct 30, 2012 |
Prolog information
Metadata
Keywords:
  1. Place the call on hold, transfer, or conference.
  2. Get a second call appearance.
  3. Dial the FAC to activate MCT.
  4. When you hear the dial tone, perform one of the following actions:
    • Dial your extension.
    • Press the pound key (#).
      If you press the pound key#, the system traces the call at your extension.
  5. Wait 10 seconds to hear the confirmation tone that the system generates.