On the Optional Features screen, ensure that the G3 Version field is set to V11 or later.
ADDITIONAL INFORMATION:
If this field is not set to V11 or later, your system is disabled for the AUDIX One-Step Recording feature. Go to the Avaya Support website at http://support.avaya.com for current documentation, product notices, and knowledge articles related to AUDIX One-Step recording, or to open a service request.
To view the Optional Features screen, type display system-parameters customer-options. Press Enter.
