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Administering Avaya Aura® System Manager

Table of Contents

Type to filter navigation items by title
  • Legal
  • Introduction
    • Purpose
    • Change history
  • Overview
    • System Manager overview
    • Discontinued support for IP Server Interface (TN2312, commonly known as “IPSI”)
    • Log on to System Manager
      • Supported browsers
      • System Manager web console
      • System Manager Dashboard field descriptions
      • Logging on to the System Manager web console
        • System Manager message with login details
        • System Manager alert messages at login
      • Change Password field descriptions
      • Configuring the operating system single-user mode credentials for the root user
      • Logon information for users with administrator privilege
      • Certificate based authentication
        • Certificate-based authentication overview
        • Configuring username retrieval from certificate
        • Enabling certificate-based authentication
        • Creating certificate using System Manager default CA
        • Generating certificate from CLI
        • Certificate-based SSH login
          • Certificate-based CLI access overview
          • Enabling CLI using Putty-CAC
      • Tenant Management web console
    • Password and security policies for all administrators
      • Password aging policy enforcement
      • Password strength policy enforcement
      • Password history policy enforcement
      • Password lockout policy enforcement
      • Editing password policies
      • Password policies field descriptions
      • Managing System Manager command line password policy
        • setSecurityPolicy command
          • Managing the command line password policies
          • Changing the password policies through CLI
          • Viewing the password policy status
          • Displaying the password policies
          • Restoring the default password policy settings
          • Refreshing the default password policy settings
      • Inactive session termination policy
      • Editing Session Properties
      • Session Properties field descriptions
      • Inactive Account Deactivation Policy field descriptions
      • Security settings
        • Login warning banner
        • Editing the login warning banner
        • Security Settings field descriptions
      • Login Failure Message
        • Editing the login failure message
        • Login Failure Message field descriptions
      • Customized interface
        • Adding the corporate logo
        • Customized Interface field descriptions
      • Reimporting the SSO cookie domain value
    • Administrative users
      • Viewing administrative user details
      • Adding an administrative user
      • Editing administrative user details
      • Editing administrative user roles
      • Enabling an administrative user
      • Disabling an administrative user
      • Deleting an administrative user
      • Terminating administrative user sessions
      • Administrative Users field descriptions
      • Add New Administrative User field descriptions
  • Directory synchronization
    • Directory synchronization overview
    • Results of synchronization from the LDAP directory server to System Manager
    • Results of synchronization from System Manager to the LDAP directory server
    • Limitations in the synchronization of the LDAP directory server
    • Adding the synchronization datasource
    • Viewing the synchronization datasource
    • Editing the synchronization datasource
    • Deleting a synchronization datasource
    • User synchronization datasource field descriptions
    • Preferred languages
    • Creating the user synchronization job
    • Scheduling a user synchronization job
    • Deleting a user synchronization job
    • User active synchronization job field descriptions
    • Synchronization job history
    • Synchronization job history field descriptions
    • Stopping a user synchronization job
    • Deleting a user synchronization job history
    • Viewing Job Summary
    • Viewing Job Summary field descriptions
  • Geographic Redundancy
    • Geographic Redundancy overview
    • Licensing in Geographic Redundancy
    • Geographic Redundancy terminology
    • Geographic Redundancy replication
    • Prerequisites for the Geographic Redundancy setup
    • Hardware resource and parameter for the Geographic Redundancy setup
    • Key tasks for Geographic Redundancy
    • Prerequisites before configuring Geographic Redundancy
      • Geographic Redundancy prerequisites overview
      • Copying the CRL URL
      • Configuring CRL download on the secondary System Manager server
      • Adding the trusted certificate of primary server to the secondary System Manager server
    • Configuring Geographic Redundancy
    • Enabling the Geographic Redundancy replication
    • Disabling the Geographic Redundancy replication
    • Scenarios of auto-disable for the Geographic Redundancy system
    • Activating the secondary System Manager server
    • Deactivating the secondary System Manager server
    • Restoring the primary System Manager server
    • Reconfiguring Geographic Redundancy
    • Converting the primary System Manager server to the standalone server
    • About the Health Monitoring service
    • Configuring the timeout interval for health monitoring
    • Geographic Redundancy field descriptions
    • GR Health field descriptions
    • Prerequisites for configuring disaster recovery
      • Disaster recovery prerequisites
      • Configuring CRL download on the primary System Manager server
      • Adding the trusted certificate of secondary server to the primary System Manager server
    • Replacing System Manager servers
      • Replacement of System Manager servers
      • Moving the existing primary System Manager server to a different location
      • Restoring the primary System Manager server using the old primary server backup data
      • Restoring the primary System Manager server using the data on the secondary System Manager server
      • Replacing the secondary System Manager server on the site
      • Recovering the primary System Manager server from disaster
    • Configuring the GR-unaware elements to work with System Manager
      • Geographic Redundancy-unaware elements overview
      • Elements Geographic Redundancy manageability status matrix
      • Configuring various elements to change to the secondary System Manager
      • Introduction
      • Session Manager configuration
        • Configuring Session Manager Release 6.2 and earlier during GR failover
        • Configuring Session Manager Release 6.2 and earlier during failback
        • Problems in managing Session Manager 6.1 or 6.2 using System Manager 6.2
      • Communication Manager configuration
        • Configuring Communication Manager during GR failover
        • Configuring Communication Manager during GR failback
        • Configuring Communication Manager during GR failover when only the primary server is reachable
      • CS 1000 configuration
        • Configuring CS 1000 SNMP alarms
        • Configuring VxWorks-based CS 1000 servers
        • Configuring Linux-based CS 1000 servers
        • Limitations to the CS 1000 functionality support on System Manager
      • Meeting Exchange configuration
        • Element configuration
        • License management
      • Presence Server configuration
        • Configuring Presence Server
      • Messaging configuration
        • Configuring Messaging in the normal operational mode
        • Configuring Messaging when the primary System Manager server is nonoperational
        • Configuring Messaging during GR failback
        • Configuring Messaging during split network
      • Avaya Meetings Server configuration
        • Configuring SSO for Equinox Conferencing
          • Exchanging CA certificates between System Manager and Avaya Meetings Management
            • Downloading the System Manager PEM certificate
          • Configuring SSO in Avaya Meetings Management
      • IP Office configuration
        • Configuring IP Office in normal operational mode with SCEP enabled
        • Configuring IP Office in normal operational mode with SCEP disabled
        • IP Office configuration when the primary System Manager is nonfunctional
        • IP Office configuration in the Active-Active scenario
        • Alarms
        • User management
      • Visualization, Performance, and Fault Manager
      • Application Enablement Services
      • Avaya Aura Contact Center
      • Avaya Multimedia Messaging configuration
  • Managing groups and roles for resources
    • Managing groups
      • Group management
      • Viewing groups
      • Creating groups
      • Modifying groups
      • Creating duplicate groups
      • Deleting groups
      • Moving groups
      • Synchronizing resources for a resource type
      • Assigning resources to a group
      • Searching for resources
      • Searching for groups
      • Filtering groups
      • Filtering resources
      • Removing assigned resources from a group
      • Group Management field descriptions
      • New Group field descriptions
      • View Group field descriptions
      • Edit Group field descriptions
      • Delete Group Confirmation field descriptions
      • Duplicate Group field descriptions
      • Move Group field descriptions
      • Resource Synchronization field descriptions
    • Managing resources
      • Manage resources
      • Accessing resources
      • Assigning resources to a new group
      • Adding resources to a selected group
      • Searching for resources
      • Filtering resources
      • Resources field descriptions
      • Choose Group field descriptions
      • Choose Parent Group field descriptions
    • Managing roles
      • Role Based Access Control
      • Built-in roles
      • Custom roles
      • Viewing user roles
      • Adding a custom role
      • Adding a custom tenant administrator role
      • Assigning permissions to access Solution Deployment Manager
      • Mapping permissions by using the template
      • Assigning users to a role
      • Unassigning users from role
      • Copying permission mapping for a role
      • Editing a custom role
      • Deleting custom roles
      • Roles field descriptions
      • Add New Role field descriptions
      • Role Details field descriptions
      • Add Mapping field descriptions
      • Assigned Users field descriptions
      • Permission mapping field descriptions
  • Granular role based access control
    • Granular RBAC
    • Implicit permissions required for Communication Manager objects
    • Sample scenario for the range feature
    • Assigning permissions in User Management
    • Assigning permissions through User Management
    • Field-level RBAC
    • Endpoints
      • Range in endpoints
      • Assigning range for endpoints
      • Assigning permissions for fields in endpoints
    • Hunt Group
      • Assigning range for hunt group
      • Assigning permissions for fields in hunt group
    • Trunk Group
      • Assigning permissions for fields in trunk group
  • Managing users, public contacts, and shared addresses
    • Managing users
      • Users, public contacts, and shared addresses
      • Access to administrative users
      • End user self provisioning
      • Enabling self provisioning
      • Disabling self provisioning
      • Generating the communication profile password from the self provisioning interface
      • Changing the communication profile password from the self provisioning interface
      • Viewing details of a user
      • Creating a new user account
      • Creating a new user profile using the user provisioning rule
      • Results of using the user provisioning rule
      • Modifying user accounts
      • Creating duplicate users
      • Removing user accounts
      • Removing the deleted users from the database
      • Editing users in bulk
      • Viewing bulk user edit jobs
      • Deleting the bulk user edit job
      • Create new profile option
      • User Provisioning Rules and User Bulk Editor
      • User Bulk Editor field descriptions
      • Filtering users
      • User searchable fields
      • Searching for users by using Search component
      • Searching for users by using Advanced Search
      • Assigning roles to a user
      • Assigning roles to multiple users
      • Removing roles from a user
      • Assigning groups to a user
      • Assigning groups to multiple users
      • Removing a user from groups
      • Assigning a user to a group using XML
        • Group types
      • Removing a user from a group using XML
      • Viewing deleted users
      • Restoring a deleted user
      • Assigning users to roles
      • Unassigning users from role
      • Managing addresses
        • Adding a user address
        • Editing an address
        • Deleting an address
        • Assigning a shared address to the user
        • Add Address field descriptions
        • Choose Address field descriptions
      • Managing communication profiles
        • Communication profiles
        • Adding a communication profile for the user
        • Deleting the communication profile of a user
        • Creating a new communication address for a communication profile
        • Modifying the communication address
        • Deleting a communication address from a communication profile
        • Session Manager communication profile administration
        • Multi Device Access
        • Lync integration simplification
        • Presence communication profile administration
        • CM Endpoint profile administration
          • CM Endpoint profile of a user
          • Adding a CM Endpoint profile for a user
          • Viewing the station profile of a user
          • Modifying the CM Endpoint profile of a user
          • Using the automatically generated call routes for SIP routing
          • Removing association between an CM Endpoint and a user
          • Deleting a CM Endpoint profile of a user
        • Messaging profile administration
          • Messaging profile of a user
          • Adding a messaging profile for a user
          • Modifying a messaging profile of a user
          • Viewing a messaging profile of a user
          • Removing association between a subscriber mailbox and a user
          • Deleting a subscriber mailbox
        • CS 1000 profile administration
          • CS 1000 profile administration
          • Redirecting the CS 1000 user to Element Manager
          • Adding a CS 1000 profile for a user
          • Modifying a CS 1000 user profile
          • Changing passwords of CS 1000 Presence users
        • IP Office profile administration
          • Adding an IP Office endpoint profile on a user
          • Viewing an IP Office endpoint profile of a user
          • Modifying an IP Office endpoint profile of a user
          • Removing the association between an IP Office endpoint profile and a user
            • Removing the association between an IP Office endpoint profile and a user from the properties file
      • Managing default contact list of the user
        • Adding a contact in the Default Contact list
        • Modifying membership details of a contact in a contact list
        • Viewing membership details of a contact in the contact list
        • Deleting contacts from the default contact list
        • Attach Contacts field descriptions
        • Edit Contact List Member field descriptions
        • View Contact List Member field descriptions
      • Managing private contacts of a user
        • Adding a private contact to a user
        • Modifying details of a private contact
        • Viewing details of a private contact
        • Deleting private contacts of a user
        • Adding a postal address of a private contact
        • Modifying postal address of a private contact
        • Deleting postal addresses of a private contact
        • Choosing a shared address for a private contact
        • Adding a contact address for a private contact
        • Modifying a contact address of a private contact
        • Deleting contact addresses of a private contact
        • New Private Contact field descriptions
        • Edit Private Contact field descriptions
        • View Private Contact field descriptions
        • Add Address field descriptions
        • Edit Address field descriptions
      • User Management field descriptions
      • User Profile | Add field descriptions
      • User Profile | Edit | <User Name> field descriptions
      • User Profile | View | <User Name> field descriptions
      • User Profile | Duplicate | <User Name> field descriptions
      • User Delete Confirmation field descriptions
      • Assign Roles to Multiple Users field descriptions
      • Assign Roles field descriptions
      • Assign Groups field descriptions
      • Assign Groups to Multiple Users field descriptions
      • Deleted Users field descriptions
      • User Restore Confirmation field descriptions
      • Assign Users To Roles field descriptions
      • UnAssign Roles field descriptions
      • Managing bulk import and export
        • Bulk import and export
        • Bulk import and export using the Excel file
        • Examples of bulk import and export of user by using the Excel file
        • Hierarchy in communication profile worksheets
        • Microsoft Excel data link error
        • Data entry warning in Microsoft Excel
        • Key features of bulk import and bulk export
        • About bulk import of users
        • Configuration options for bulk import using Excel
        • Bulk importing of users
        • Downloading the Excel template file
        • Bulk export of users
        • Exporting users in bulk from web console
        • Export Users field descriptions
        • Configuring the maximum file size for automatically removing the exported zip files from the bulk export users directory
        • Configuration options for bulk import of users
        • Bulk importing of partial user attributes for a user
        • Making exported user data compatible for partial user import
        • Import user considerations
        • Scheduling a user import job
        • Aborting a user import job on first error
        • Canceling a user import job
        • Deleting a user import job
        • Viewing a user import job on the Scheduler page
        • Viewing the details of a user import job
        • Bulk import of global user settings
        • Bulk importing the global user settings
        • Bulk export of global user settings
        • exportUpmGlobalsettings.sh command
        • Scheduling a global user settings import job
        • Viewing details of a global user settings import job
        • Viewing a global user settings import job on the Scheduler page
        • Aborting a global user settings import job on first error
        • Deleting a global user settings import job
        • Canceling a global user settings import job
        • List of XML Schema Definitions and sample XMLs for bulk import
        • Attribute details defined in Import user XSD
        • Attribute details defined in Delete User XSD
        • Attribute details defined in the CM Endpoint profile XSD
        • Attribute details defined in the Messaging communication profile XSD
        • Attribute details defined in the Session Manager communication profile XSD
        • Attribute details defined in the Avaya Aura Conferencing profile XSD
        • Import Users field descriptions
        • Import Users – Job Details field descriptions
        • Import Global Settings field descriptions
        • Job Details field descriptions
        • Quick start to importing users
          • Quick start to importing users
          • XML for user with core attributes
          • Sample XML with a single user profile
          • Bulk import XML for users with SIP phone
          • Sample XML file for a user with SIP Communication Profile
    • Managing public contacts
      • Manage public contact list
      • Adding a new public contact
      • Modifying details of a public contact
      • Deleting public contacts
      • Viewing the details of a public contact
      • Adding a postal address for a public contact
      • Modifying postal address of a public contact
      • Deleting the postal addresses of a public contact
      • Choosing a shared address for a public contact
      • Adding a contact address of a public contact
      • Modifying the details of a public contact
      • Deleting the contact address of a public contact
      • View Public Contact field descriptions
      • Edit Public Contact field descriptions
      • New Public Contact field descriptions
      • Public Contacts field descriptions
    • Managing shared addresses
      • Manage shared address
      • Assigning a shared address to the user
      • Adding a shared address
      • Modifying a shared address
      • Deleting a shared address
      • Add Address field descriptions
      • Edit Address field descriptions
      • Shared Address field descriptions
    • Managing presence access control lists
      • Manage Presence Access Control Lists
      • Presence ACL field descriptions
    • Communication profile password policy enforcement
      • Communication profile password policy
      • Editing the password policy for the communication profile
      • Communication Profile Password Policy field descriptions
  • Managing user provisioning rules
    • User Provisioning Rule
    • Capabilities and guidelines of user provisioning rules
    • Adding User Provisioning Rules
    • Creating the user provisioning rule
    • Modifying the user provisioning rule
    • Viewing the user provisioning rule
    • Creating a duplicate user provisioning rule
    • Deleting a user provisioning rule
    • User Provisioning Rules field descriptions
    • New User Provisioning Rule field descriptions
  • Managing elements
    • Importing users from Subscriber Manager to User Management
      • User data import to System Manager
      • Preparing the Subscriber Manager user data for import to User Management
      • Importing the Subscriber Manager user data to User Management
      • Subscriber Manager datasource parameters and attributes
      • Exporting the user data and creating the user profile
    • Importing users from CS 1000 Subscriber Manager to User Management
      • CS 1000 Subscriber Manager data import options
      • Preparing the CS 1000 Subscriber Manager user data for import to System Manager
      • Importing the CS 1000 Subscriber Manager user data to System Manager
      • Exporting the CS 1000 user data and creating the user profile
      • Preparing the CS 1000 Subscriber Manager user data for import to System Manager
      • Importing the CS 1000 UCM Subscriber Manager user data to System Manager
    • Managing messaging
      • Messaging Class Of Service
      • Viewing Class Of Service
      • Class of Service List field descriptions
      • Messaging
        • Subscriber Management
        • Adding a subscriber
        • Editing a subscriber
        • Viewing a subscriber
        • Deleting a subscriber
        • Subscriber list
        • Filtering subscribers
        • Subscribers (Avaya Aura Messaging) field descriptions
  • Managing Communication Manager
    • System Manager Communication Manager capabilities
    • Configuring Communication Manager user profile settings
    • Editing the Select All attribute in a table
    • Search component for Communication Manager objects
    • Managing Communication Manager objects
      • Communication Manager objects
        • Adding Communication Manager objects
        • Editing Communication Manager objects
        • Viewing Communication Manager objects
        • Deleting Communication Manager objects
        • Filtering Communication Manager objects
        • Changing to classic view
      • Agents
        • Agents
        • Agents List
        • Adding an agent
        • Viewing agent data
        • Editing agent data
        • Deleting agents
        • Adding agents in bulk
        • Editing agent data in bulk
        • Deleting agents in bulk
        • Exporting selected agent
        • Exporting all agents
        • Importing agents
        • Downloading Excel Template
        • Agents field descriptions
      • Announcements
        • What is an announcement?
        • Announcement List
        • Adding an announcement
        • Editing an announcement
        • Viewing an announcement
        • Deleting an announcement
        • Saving an announcement
        • Backing up announcements
        • Backing up all announcements
        • Downloading announcements
        • Restoring announcements
        • Restoring all announcements
        • Moving an announcement
        • Broadcasting announcements
        • Using File Transfer Settings
        • Using List Usage Extension
        • Filtering the Announcements list
        • Using Advanced Search
        • Announcements field descriptions
      • Audio Groups
        • What is an audio group?
        • Adding an audio group
        • Editing an audio group
        • Viewing an audio group
        • Deleting an audio group
        • Using More Actions
        • Audio Groups field descriptions
      • Holiday Table
        • Holiday Table List
        • Exporting all Holiday Table
        • Exporting selected holiday table
        • Importing holiday table
        • Downloading Excel Template
      • Vector Directory Number
        • Vector Directory Number
        • Vector Directory Number List
        • Adding Vector Directory Number
        • Viewing Vector Directory Number
        • Editing Vector Directory Number
        • Deleting Vector Directory Number
        • List Usage Extension in Vector Directory Number
        • Exporting Selected Vector Directory Number
        • Exporting all Vector Directory Numbers
        • Importing Vector Directory Numbers
        • Downloading Excel Template
        • Vector Directory Numbers field descriptions
      • Vector Routing Table
        • Vector Routing Table
        • Vector Routing Table List
        • Adding Vector Routing Table
        • Viewing Vector Routing Table
        • Editing Vector Routing Table
        • Deleting Vector Routing Table
        • Vector Routing Table field descriptions
      • Service Hours Tables
        • Service Hours Table List
        • Exporting all Service Hours Table
        • Exporting selected service hours table
        • Importing service hours table
        • Downloading Excel Template
      • Coverage Path
        • Coverage Path
        • Coverage Path List
        • Adding Coverage Path
        • Viewing a Coverage Path
        • Editing a Coverage Path
        • Deleting a Coverage Path
        • Exporting selected Coverage Path
        • Exporting all Coverage Paths
        • Importing Coverage Paths
        • Downloading Excel Template
        • Coverage Path
      • Coverage Time-of-day
        • Coverage Time-of-day
        • Coverage Time-of-day List
        • Adding Coverage Time-of-day
        • Viewing Coverage Time-of-day
        • Editing Coverage Time-of-day
        • Deleting Coverage Time-of-day
        • Time of Day Coverage Table
      • Element Cut-Through
        • Element Cut-Through
        • Accessing Element Cut-Through
        • Synchronize CM Data and Configure Options / Element Cut-Through field descriptions
      • Endpoints
        • Endpoint management
        • Adding an endpoint
        • Using Native Name
        • Editing an endpoint
        • Duplicating an endpoint
        • Viewing an endpoint
        • Deleting an endpoint
        • Saving an endpoint as a template
        • Editing endpoint extensions
        • Bulk adding endpoints
        • Deleting endpoints in bulk
        • Filtering endpoints
        • Using Advanced Search
        • Changing endpoint parameters globally
        • Releasing endpoints
        • Busy out endpoints
        • Testing endpoints
        • Using Clear AMW All
        • Performing list trace station
        • Viewing endpoint status
        • Using Swap Endpoints
        • Endpoint list
        • Exporting selected endpoints
        • Exporting all endpoints
        • Importing endpoints
        • Downloading Excel Template
        • Migration of J1xx endpoints configured as 96x1 SIP set type
          • Criteria for migrating 96x1 SIP set type to J1xx set type
          • Discover 96x1 SIP set type ready for J1xx migration
          • Enabling the Discover Endpoint eligible for migration job
          • Searching for 96x1 SIP set type for J1xx endpoint migration by using advanced search
          • Migrating set type of selected J1xx endpoint from 96x1 SIP to J1xx set type
          • Migrating set type of all J1xx endpoint from 96x1 SIP to J1xx set type
          • Viewing endpoint migration job history
          • Cancelling an endpoint migration job
          • Deleting endpoint migration job
          • Endpoint Migration field descriptions
          • Endpoint Migration Job History field descriptions
        • Add Endpoint Template
          • New Endpoint / Template field descriptions
        • Edit Endpoint Extension field descriptions
        • Bulk Add Endpoint field descriptions
        • Swap Endpoints field descriptions
        • Error codes
        • Auto answer
        • Auto answer field descriptions
        • Turn On Mute for Remote Off-hook Attempt
        • Use case scenario for endpoints set type
        • Configuring the Feature buttons
          • Adding a Feature button to the SIP endpoint
          • Adding the Call Pickup button on an endpoint
          • Adding the Service Observe button on a SIP endpoint
          • Creating a Single Administration Dual Registration endpoint
          • Enabling Reachability on a SIP endpoint
        • Use Element Cut Through
      • Hunt Group
        • Hunt Groups
        • Hunt Group List field descriptions
        • Adding a hunt group
        • Editing a hunt group
        • Viewing a hunt group
        • Deleting a hunt group
        • List Usage Extension in hunt group
        • Exporting selected hunt group
        • Exporting all hunt groups
        • Importing hunt groups
        • Downloading Excel Template
      • Trunk Group
        • Trunk Group List field descriptions
        • Adding a trunk group
        • Editing a trunk group
        • Viewing a trunk group
        • Deleting a trunk group
      • Managing Off PBX Configuration Set
        • Viewing Off PBX Configuration Set
        • Editing Off PBX Configuration Set
        • Off PBX Configuration Set field descriptions
      • Managing Off PBX Endpoint Mapping
        • Adding Off PBX Endpoint Mapping to an endpoint
        • Viewing the Off PBX Endpoint Mapping
        • Editing the Off PBX Endpoint Mapping of an endpoint
        • Off PBX Endpoint Mapping field descriptions
      • Xmobile Configuration
        • Xmobile Configuration
        • Xmobile Configuration List
        • Viewing Xmobile Configuration data
        • Editing Xmobile Configuration
        • Xmobile Configuration field descriptions
      • Automatic Alternate Routing Digit Conversion
        • AAR/ARS Digit Conversion
        • Viewing Automatic Alternate Routing Digit Conversion data
        • Editing Automatic Alternate Routing Digit Conversion data
        • AAR/ARS Digit Conversion field descriptions
      • Automatic Route Selection Digit Conversion
        • AAR/ARS Digit Conversion
        • Viewing Automatic Route Selection Digit Conversion data
        • Editing Automatic Route Selection Digit Conversion data
        • AAR/ARS Digit Conversion field descriptions
      • Automatic Route Selection Toll
        • Automatic Route Selection Toll
        • Automatic Route Selection Toll List
        • Viewing Automatic Route Selection Toll data
        • Editing Automatic Route Selection Toll data
        • Automatic Route Selection Toll field descriptions
      • Cluster Session Manager
        • Cluster Session Manager
        • Viewing cluster Session Managers
        • Editing cluster Session Managers
      • Data Modules
        • Data Modules
        • Data Module List
        • Adding a Data Module
        • Viewing a Data Module
        • Editing a Data Module
        • Deleting Data Modules
        • Data Modules field descriptions
      • Class of service
        • Class Of Service
        • Editing Class Of Service data
        • Viewing Class Of Service data
        • Filtering the Class Of Service list
        • Class of Service field descriptions
      • Authorization Code
        • Authorization Code
        • Authorization Code List
        • Viewing Authorization Code
        • Editing Authorization Code
        • Authorization Code field descriptions
      • Class of Service Group
        • Class Of Service Group
        • Class Of Service Group List
        • Viewing Class Of Service Group
        • Editing Class Of Service Group
        • Class Of Service Group field descriptions
      • Uniform Dial Plan Groups
        • Uniform Dial Plan Group
        • Adding a Uniform Dial Plan Group
        • Editing a Uniform Dial Plan Group
        • Viewing a Uniform Dial Plan Group
        • Deleting a Uniform Dial Plan Group
        • Add UDP Groups field descriptions
      • Uniform Dial Plan
        • Uniform Dial Plan field descriptions
        • Adding UDP entries
        • Viewing UDP entries
        • Editing UDP entries
        • Update UDP entries
        • Updating UDP entries
        • Updating UDP entries field descriptions
        • Assigning permission to gain access UDP groups across Communication Manager instances
      • Usage options
        • Endpoint options
          • Re-Calculate route pattern
        • Adding dependencies to an endpoint, agent, or VDN
        • Removing references to an endpoint
        • Remove options field descriptions
      • NRP Group
        • Overview of NRP group
        • NRP sync feature
        • Creating NRP groups
        • Managing NRP groups
        • Correlation between Communication Manager and Session Manager
      • Decommissioning Communication Manager from System Manager
        • Performing prerequisite steps on System Manager before decommissioning Communication Manager
        • Removing stations and agents associated with Communication Manager users on System Manager
        • Delete agents associated with Communication Manager users
          • Deleting Communication Manager users permanently from System Manager
          • Removing the communication profile for a user
          • Deleting communication profiles from users in bulk
          • Clearing the Delete on Unassign from User or on Delete User check box
          • Clearing the Delete on Unassign from User or on Delete User check box for users in bulk
        • Deleting Communication Manager configuration from tenants
        • Deleting Communication Manager configuration from inventory
        • Deleting Communication Manager from the Manage Endpoints page
        • Running a full synchronization on System Manager
        • Decommissioning Communication Manager from System Manager
  • Managing backup and restore
    • Backup and restore
      • /emdata/svars/ backup in System Manager
      • Backup failure due to lack of disk space in /swlibrary
    • Disk space management for System Manager backup
    • Backup and restore on System Manager that is configured for Geographic Redundancy
    • Accessing the Backup and Restore service
    • Viewing list of backup files
    • Enabling backup encryption
    • Creating a data backup on a local server
    • Creating a data backup on a remote server
    • Scheduling a data backup on a local server
    • Scheduling a data backup on a remote server
    • Editing a scheduled backup job
    • Deleting the scheduled backup job
    • Restoring data backup from a local server
    • Restoring a backup from a remote server
    • Disk space required for backup
    • Time duration for backup and restore
    • Supported ciphers, key exchange algorithms, and mac algorithms
    • Backup and Restore field descriptions
    • Backup field descriptions
    • Schedule Backup field descriptions
    • Restore field descriptions
  • Configuring applications
    • Managing data retention rules
      • Data retention rules
      • Excluded log files
      • Accessing the Data Retention Rules service
      • Modifying data retention rule
      • Applying data retention rule
      • Data Retention field descriptions
      • logRetention command
      • updateLogRetention command
      • pruneAllLogs command
    • Configuring applications
      • Configuration management
      • View Profile: Agent Management field descriptions
      • Configuring IP Office
      • IP Office profile field descriptions
      • View Profile: Communication System Management Configuration field descriptions
      • Edit Profile: Communication System Management Configuration field descriptions
      • View Profile: Event processor field descriptions
      • View Profile:Configuration field descriptions
      • View profile:Inventory field descriptions
      • Edit Profile:Inventory field descriptions
      • View and Edit Profile Messaging field descriptions
      • View Profile: Data Transport Config field descriptions
      • View Profile: Data Transport Static Config field descriptions
      • View and Edit Profile SMGR field descriptions
      • View Profile:Alarming UI field descriptions
      • Edit Profile:Alarming UI field descriptions
      • View Profile:Common Console field descriptions
      • Edit Profile:Common Console field descriptions
      • View Profile:GracefulShutdown field descriptions
      • Edit Profile:GracefulShutdown field descriptions
      • View Profile:HealthMonitor field descriptions
      • Edit Profile:HealthMonitor field descriptions
      • View Profile:Licenses field descriptions
      • Edit Profile:Licenses field descriptions
      • View Profile:Logging UI field descriptions
      • Edit Profile:Logging UI field descriptions
      • View Profile:Logging Service field descriptions
      • Edit Profile:Logging Service field descriptions
      • View and Edit Profile: SMGR Element Manager field descriptions
      • View Profile:SNMP field descriptions
      • View Profile:Scheduler field descriptions
      • Edit Profile:Scheduler field descriptions
      • Configuring the TrapListener service
      • View Profile: TrapListener field descriptions
      • Configuring Trust Management
      • View Profile: TrustManagement field descriptions
      • Edit Profile: TrustManagement field descriptions
      • View Profile: User Bulk Import Profile field descriptions
      • Edit Profile: User Bulk Import Profile field descriptions
  • Managing inventory
    • Element management
    • Methods to add elements to System Manager
      • Manual addition of elements
      • Adding a new element
      • Bulk import of elements
        • Importing elements
      • Discovering elements
        • Discovery of Avaya Aura applications and associated devices
        • Creating discovery profiles and discovering elements
        • Device list
        • Discovery Profile List field descriptions
        • Create or Edit Discovery Profile field descriptions
        • Managing SNMP Access Profiles
          • Adding an SNMP access profile
          • Editing the SNMP access profile
          • Deleting an SNMP access profile
          • SNMP Access Profiles field descriptions
          • SNMP Access Profile field descriptions
        • Configuring subnets
          • Adding a subnetwork
          • Editing the subnetwork
          • Deleting a subnetwork
          • Subnet Configurations field descriptions
        • Managing Element Access Profile
          • Adding an element access profile
          • Editing an element access profile
          • Deleting an element access profile
          • Element Access Profile Management field descriptions
          • Modify Access Profile Entry field descriptions
        • Create profiles and discover SRS and SCS servers
          • Discover SRS and SCS servers
          • Creating profiles and discovering SRS and SCS servers
          • Overwriting login profiles on devices
          • Resetting the password
          • Create Profiles and Discover SRS/SCS server field descriptions
    • Working with Elements in System Manager
      • Additional information required for creating the Communication Manager or Messaging element
      • Manage elements in System Manager configured with Geographic Redundancy
      • Determining the System Manager that manages a GR-aware element
      • Viewing details of an element
      • Modifying an element
      • Deleting an element
      • Exporting elements from the System Manager command line interface
      • runRTSCli.sh command
      • Assigning elements to an element
      • Removing assigned elements
      • Managing access profiles and ports
        • Creating an access profile
        • Modifying an access profile
        • Deleting an access profile
        • Creating a new port
        • Modifying a port
        • Deleting a port
      • Managing and unmanaging elements from System Manager
        • Manage elements
        • Unmanage elements
    • Adding Platform type elements to System Manager
      • Adding System Platform to System Manager
    • Adding Application type elements to System Manager
      • Adding Utility Services to System Manager
      • Adding or editing a Communication Manager instance to System Manager
      • Adding a Session Manager instance to System Manager
      • Adding an Application Enablement Services instance to System Manager
      • Adding G430 or G450 Branch Gateway to System Manager
      • Adding an Avaya Messaging profile for a user
    • Product Initiated Registration overview
      • Configuring SAL Gateway
      • Configuring Avaya Services registration
    • Viewing notification status
    • Viewing certificate add status of elements
    • Field descriptions
      • Manage Elements field descriptions
      • Element details field descriptions
      • Delete Element Confirmation field descriptions
      • Import Elements field descriptions
      • Import Status field descriptions
      • Add Communication Manager field descriptions
      • Adding an Application Enablement Services instance to System Manager field descriptions
      • Add IP Office field descriptions
      • Delete IP Office field descriptions
    • Managing Serviceability Agents
      • Serviceability Agents
      • Converting a common alarm definition file to MIB file and trapd file
      • Configuration files in the MIBTOOL.jar file
      • generateTrapdAndMibUnix
      • Managing SNMPv3 user profiles
        • Creating an SNMPv3 user profile
        • Editing an SNMPv3 user profile
        • Viewing an SNMPv3 user profile
        • Deleting an SNMPv3 user profile
        • Filtering SNMPv3 user profiles
        • SNMPv3 user profiles field descriptions
      • Managing SNMP target profiles
        • SNMP Target profile list
        • Filtering target profiles
        • Creating an SNMP target profile
        • Viewing an SNMP target profile
        • Editing an SNMP target profile
        • Deleting an SNMP target profile
        • SNMP target profiles field descriptions
      • Notification filtering
        • Notification filtering
        • Creating a notification filter profile
        • Viewing the notification filter profile
        • Editing notification filter profiles
        • Deleting the notification filter profile
        • Assigning filter profile to a serviceability agent
        • Unassigning the filter profile from a serviceability agent
        • Filter Profiles field descriptions
        • Create, View, Edit, or Delete Filter Profiles field descriptions
      • Managing user and target profiles
        • Automatic activation of serviceability agents
        • Repairing serviceability agents
        • Activating a serviceability agent
        • Managing target profiles for the selected serviceability agents
        • Managing SNMPv3 user profiles for the selected serviceability agents
        • Managing the status of manage profile job for an agent
        • Serviceability Agents field descriptions
    • Command line interface alternative to Serviceability Agents
      • Creating SNMP user profiles
      • Listing SNMP user profiles
      • Creating SNMP target profiles
      • Listing SNMP target profiles
      • Attaching and detaching target profiles from serviceability agents
      • Listing target profiles attached to agents
      • Listing agents attached to target profiles
      • Creating notification filter profiles
      • Listing notification filter profiles
      • Attaching or detaching filter profiles to or from target profile serviceability agents
      • Listing filter profiles attached to given target profiles and agent IP addresses
    • Synchronization of Data
      • Communication Manager, Messaging data, and IP Office synchronization
      • Synchronizing the Communication Manager data and configuring options
      • Running an initializing synchronization
      • Running force initialize data synchronization
      • Running an incremental synchronization
      • Synchronizing the IP Office system configuration
      • Synchronizing the IP Office Application Server system configuration
      • Synchronizing the VMPro system configuration
      • Synchronizing the messaging data
      • Saving the Communication Manager translations
      • About CM audit
      • Performing a Communication Manager audit
      • CM audit field descriptions
      • Audit report field descriptions
    • Communication Profiles synchronization
      • Communication profiles synchronization
      • Synchronizing the CS 1000 profile
      • Assigning anonymous profiles
      • Deleting anonymous profiles
      • Cleaning up communication profiles
      • Synchronize communication profiles field descriptions
      • Anonymous Communication Profiles field descriptions
      • Average duration of CS 1000 account operations
    • Connection pooling
      • Connection pooling
      • Configuring Communication Manager Connection Pool
      • Connection Pooling field descriptions
      • Modifying the maximum number of simultaneous logins for a user
    • Configure options
  • Managing events
    • Managing alarms
      • Alarming
      • Cluster level alarming
      • Remote key server alarms
      • Viewing alarms
      • Changing the alarm status
      • Exporting alarms
      • Deleting alarms
      • Filtering alarms
      • Searching for alarms
      • Changing the throttle period from default 720 minutes to other period for specific alarm
      • Configure a threshold to raise the System Manager backup alarm
        • Viewing the System Manager backup alarm threshold parameter
        • Editing the System Manager backup alarm threshold parameter
      • Generating test alarms
        • Test alarms
        • Generating the test alarm from the web console
        • Generating the test alarm from CLI
      • Managing Geographic Redundancy related alarms
        • Forwarding the secondary System Manager alarms to the primary System Manager server
        • Viewing the secondary System Manager alarms
      • AutoRefresh Alarm List field descriptions
      • Alarming field descriptions
    • Managing logs
      • Logging service
      • Log Types
      • Managing log harvester
        • Log harvester
        • Accessing the Log Harvester service
        • Creating a new log harvesting profile
        • Editing a log harvesting profile
        • Viewing details of a log harvesting profile
        • Viewing the harvested log files in an archive
        • Deleting log harvest profiles
        • Submitting a request for harvesting log files
        • Viewing details of a log harvesting request
        • Searching for text in a log file
        • Viewing the contents of harvested log files
        • Downloading the harvested log files
        • Filtering log harvesting profiles
        • Filtering log harvesting requests
        • Log Harvester field descriptions
        • Create New Profile field descriptions
        • Harvest Criteria Edit field descriptions
        • Profile Criteria View field descriptions
        • Harvest Archives field descriptions
        • Search Archives field descriptions
        • Harvest - View Harvest detail field descriptions
      • Managing log settings
        • Log Settings
        • Accessing the Log Settings service
        • Viewing loggers for a log file
        • Logging Settings field descriptions
        • Editing a logger in a log file
          • Assigning an appender to a logger
          • Modifying an appender
          • Removing an appender from a logger
          • Edit Logger field descriptions
          • Edit Appender field descriptions
          • Attach Appender field descriptions
      • Managing log viewer
        • Log Viewer
        • Viewing log details
        • Exporting logs
        • Filtering logs
        • Searching for logs
        • Logging field descriptions
        • Logging field descriptions
      • Audit Logging
        • Configuring audit logging
        • Audit Logging Configuration field descriptions
    • configureSyslog command
      • Configuring remote syslog server from CLI
      • Viewing remote syslog server configuration from CLI
      • Deleting the remote syslog server configuration from CLI
    • TrapListener service
  • Managing licenses
    • WebLM overview
    • Obtaining the license file
    • Finding LAC for System Manager in PLDS
    • Accessing WebLM
    • Installing a license file
    • Client node locking
    • Viewing the license capacity and utilization of the product features
    • Viewing peak usage for a licensed product
    • Uninstalling a license file
    • Viewing the server properties
    • WebLM Home field descriptions
    • Install license field descriptions
    • View License Capacity field descriptions
    • View Peak Usage field descriptions
    • Centralized licensing
      • About centralized licensing
      • Enabling centralized licensing
      • Configure centralized licensing field descriptions
      • Adding an element instance and assigning the element instance to a license file
      • Editing an element instance and license file assignment
      • Deleting an element instance
      • Element instance field descriptions
      • Disabling centralized licensing
    • Uninstall license field descriptions
    • Server Properties field descriptions
    • Adopter application cannot communicate with WebLM Server
    • Enterprise licensing
      • Configuring enterprise licensing
      • Retrieving the local WebLM certificate from browser
      • Adding local WebLM certificate as trusted certificate in System Manager
      • Adding a local WebLM server
      • Modifying a local WebLM server configuration
      • Removing a local WebLM server
      • Viewing the license capacity of the licensed features of a product
      • Viewing the connectivity status of the local WebLM servers
      • Validating connectivity to local WebLM servers for a product
      • Viewing usage by WebLM
      • Viewing enterprise usage of a license feature
      • Viewing the periodic status of the master and local WebLM servers
      • Querying usage of feature licenses for master and local WebLM servers
      • Changing allocations of licensed features for a local WebLM server
      • Viewing allocations by features
      • Viewing allocations by the local WebLM server
      • Viewing usage summary
      • View by feature field descriptions
      • View by local WebLM field descriptions
      • Enterprise Configuration field descriptions
      • View Local WebLMs field descriptions
      • Add local WebLM field descriptions
      • Modify local WebLM field descriptions
      • Delete local WebLM field descriptions
      • Deletion of the local WebLM server
      • Usage Summary field descriptions
      • Usage by WebLM field descriptions
      • Enterprise Usage field descriptions
      • Query Usage field descriptions
      • Allocations by Features field descriptions
      • Allocations by Local WebLM field descriptions
      • Change Allocations field descriptions
      • Periodic Status field descriptions
    • Metering Collector configuration overview
      • Metering Collector Configuration field descriptions
      • Deleting the metering collector configuration
  • Data Replication Service
    • Data Replication Service
    • Synchronization in a Geographic Redundancy scenario
    • DRS client audit
    • Viewing replica groups
    • Viewing replica nodes in a replica group
    • Repairing a replica node
    • Repairing all replica nodes in a replica group
    • Viewing replication details for a replica node
    • Removing a replica node
    • Removing a replica node from the queue
    • Replica Groups field descriptions
    • Replica Nodes field descriptions
    • Replication Node Details field descriptions
  • Managing reports
    • Reports
    • Reports Generation field descriptions
    • Accessing the tabs main buttons, feature buttons, expansion/module buttons, and softkeys buttons
    • Generating a detailed report
    • Generating a basic report
    • New Report field descriptions
    • Editing report parameters
    • Rerunning reports
    • Customizing reports
    • Downloading reports
    • Reports History field descriptions
    • Configuring email properties
    • Configuring the External Admin Connect Properties
    • Sending reports through email
    • Deleting reports
    • Configuring report properties
    • Remote server configuration
      • Adding a remote server
      • Viewing the details of a remote server
      • Editing the details of a remote server
      • Deleting a remote server
      • Add Server field descriptions
      • Remote Server Configuration field descriptions
  • Managing scheduled jobs
    • Scheduler
    • Functions of the User Management scheduled job
    • Accessing scheduler
    • Assigning permissions to access Scheduler
    • Viewing pending jobs
    • Viewing completed jobs
    • Viewing logs for a job
    • Filtering jobs
    • Editing a job
    • Deleting a job
    • Disabling a job
    • Enabling a job
    • Stopping a job
    • Pending Jobs field descriptions
    • Completed Jobs field descriptions
    • Job Scheduling-View Job field descriptions
    • Job Scheduling-Edit Job field descriptions
    • Job Scheduling-On Demand Job field descriptions
    • Disable Confirmation field descriptions
    • Stop Confirmation field descriptions
    • Delete Confirmation field descriptions
  • Templates
    • Template management
    • Template versioning
    • Filtering templates
    • Upgrading a template
    • Adding CM Agent template
    • Editing CM Agent template
    • Viewing CM Agent template
    • Deleting CM Agent template
    • Duplicating CM Agent template
    • Adding CM Endpoint templates
    • Editing CM Endpoint templates
    • Viewing CM Endpoint templates
    • Deleting CM Endpoint templates
    • Duplicating CM Endpoint templates
    • Assigning permissions for CM templates
      • Adding subscriber templates
    • Editing subscriber templates
    • Viewing subscriber templates
    • Deleting subscriber templates
    • Duplicating subscriber templates
    • Viewing associated subscribers
    • Templates List
    • Add Agent Template field descriptions
    • Subscriber Messaging Templates field descriptions
    • Subscriber CMM Templates field descriptions
    • Subscriber MM Templates field descriptions
    • Managing IP Office Endpoint template
      • Adding an IP Office endpoint template
      • Viewing an IP Office endpoint template
      • Editing an IP Office endpoint template
      • Duplicating an IP Office endpoint template
      • Deleting an IP Office endpoint template
      • Upgrading IP Office endpoint templates
      • IP Office endpoint template field descriptions
    • Managing IP Office System Configuration template
      • Adding an IP Office System Configuration template
      • Viewing an IP Office System Configuration template
      • Editing an IP Office system configuration template
      • Deleting an IP Office system configuration template
      • Applying an IP Office system configuration template on an IP Office device
      • IP Office System Configuration template field descriptions
      • Manage audio files
      • Uploading an audio file
      • Converting a .WAV audio file to a .C11 audio file
      • Deleting an audio file
      • Manage Audio field descriptions
    • Managing Application Server system configuration templates
      • Adding an Application Server Configuration template
      • Viewing an Application Server Configuration template
      • Editing an Application Server Configuration template
      • Deleting an Application Server Configuration template
      • Applying an Application Server Configuration template
      • IP Office Application Server Templates field descriptions
    • Managing VMPro system configuration templates
      • Adding a VMPro System Configuration template
      • Viewing a VMPro System Configuration template
      • Editing a VMPro System Configuration template
      • Deleting a VMPro System Configuration template
      • Applying a VMPro System Configuration template on a device
      • Duplicating a VMPro System Configuration template
      • VMPro System Configuration Templates field descriptions
    • Managing VMPro call flow templates
      • Adding a VMPro Call Flow template
      • Viewing a VMPro Call Flow template
      • Editing a VMPro Call Flow template
      • Deleting a VMPro Call Flow template
      • Applying a VMPro Call Flow template on a device
      • Duplicating a VMPro Call Flow template
      • VMPro Call Flow Templates field descriptions
  • Security
    • Extended Security Hardening
      • Enabling Commercial Grade Hardening
      • Enabling Military Grade hardening
      • Optional settings for security hardening
    • Security hardening options
      • Enabling security hardening options
      • Disabling security hardening options
      • Viewing the status of the security hardening options
    • Configuring the TLS cipher suite list
    • Changing the TLS version
      • Changing the TLS version of System Manager
      • Changing the TLS version of primary and secondary System Manager
    • outboundConnectionLogging command
      • Enabling outbound connection logging
      • Disabling outbound connection logging
    • configureOutboundFirewall command
      • Configuring the outbound firewall rules
      • Viewing the list of outbound firewall rules
      • Viewing the outbound firewall rule status
      • Removing outbound firewall rules
      • Disabling the outbound firewall rule
      • Overwriting the existing outbound firewall rules
      • Managing the outbound firewall rule logging
    • Managing certificates
      • Trust Management
      • Certificate generation and certificate management capabilities in System Manager
      • Setting the enrollment password
        • Enrollment Password field descriptions
      • Managing trusted certificates
        • Trusted certificate management
        • Manage Trusted Certificates field descriptions
        • Adding trusted certificates
        • Add Trusted Certificate field descriptions
        • Viewing trusted certificates
          • View Trust Certificate field descriptions
        • Removing trusted certificates
          • Delete Trusted Certificate Confirmation field descriptions
      • Managing identity certificates
        • Identity certificate management
        • Identity Certificates field descriptions
        • Adding additional certificate for a service
        • Making a certificate as a default certificate for a service
        • Removing an additional identity certificate
        • Viewing identity certificates
        • Replacing an identity certificate
        • Renewing identity certificates
        • Replace Identity Certificate field descriptions
      • Certificate renewal command overview
      • Using the certificate renewal command
      • Certificate Revocation
        • Viewing the certificates
        • View Certificate Detail field descriptions
        • Manage Certificate Revocation field descriptions
        • Revoking and unrevoking certificates
        • Revoke Certificate field descriptions
      • Manage Entity Classes
        • Adding an entity class
        • Editing an entity class
        • Deleting an entity class
        • Filtering entity classes
        • Manage Entity Classes field descriptions
        • Add Entity Class | Update Entity Class field descriptions
      • manageEntityClassWhitelist command
        • Adding subject names for an entity class
        • Displaying subject names for an entity class
        • Viewing the subject name for an entity class
        • Viewing the subject name validation status for an entity class
        • Deleting the subject names for an entity class
      • Retrieving the System Manager CA certificate
      • Certificate Authorities
      • Applying third-party certificates to Appliance Virtualization Platform
      • Creating or editing generic CSR
      • Generating certificates from System Manager
        • Certificate generation
        • Creating a certificate signing request
        • Creating an end entity
        • Generating the certificate keystore
        • Creating the certificate using a CSR
        • Viewing contents of the certificate
        • Overview of System Manager root certificate authority created using SHA256withRSA signing algorithm and 2048 key size
          • Creating a new Certificate Authority by using SHA256withRSA signing algorithm and 2048 key size
            • Creating a new CA using option 1 of the createCA utility
            • Downloading the new root CA
            • Prerequisites before making the new root CA as the default CA of System Manager
              • Distributing the new root CA with Communication Manager
              • Distributing the new root CA with 96x1 series phones
              • Disabling the Geographic Redundancy replication for System Manager and converting the primary server to a standalone server
            • Making the new CA as default System Manager CA using option 2 of the createCA utility
            • Creating a new CA using option 3 of the createCA utility
            • Managing tasks after running the createCA utility
      • External SSL configurations in System Manager
        • Using a third-party identity certificate for System Manager
      • Set the System Manager CA as the subordinate CA
        • Generating the certificate signing request
        • Guidelines for signing the certificate signing request
        • Receiving certificate response
        • Configuring revocation information in the subordinate CA
        • Setting the new CA as the default CA
        • Modifying the default end entities to use the new CA
        • Importing a third-party certificate in FIPS mode
        • Adding root CA and subordinate CAs to the trusted stores
        • Stopping CRL creation after deleting the subordinate CA
        • Generating new identity certificates for System Manager
        • Confirming identity certificate updates on System Manager
        • Reconfiguring an expired sub CA
      • Configuring DTLS for CS 1000
      • Configuring SIP TLS for CS 1000
      • Managing certificate revocation list
        • Creating a new CRL
        • Configuring HTTP proxy
          • Certificate revocation list overview
          • HTTP proxy support checklist
          • Adding an HTTP proxy
          • Editing an HTTP proxy
          • Deleting an HTTP proxy
          • HTTP proxy field descriptions
        • Configuring CRL download
          • Schedule CRL Download field descriptions
        • Deleting a CRL download job
        • Viewing CRL download job
        • CRL Download Configuration field descriptions
        • CRL Download Job Details field descriptions
        • Security Configuration field descriptions
      • Deletion of expired certificates data from System Manager
    • Extended Hostname Validation
      • Enabling Extended Hostname Validation
    • External authentication
      • External authentication
      • Editing the authentication scheme
      • Provisioning of authentication servers
      • Provisioning the LDAP server
      • Provisioning the RADIUS server
      • Provisioning the Kerberos server
      • Provisioning user certificate authentication
      • Authentication Servers field descriptions
      • SAML authentication
        • SAML authentication
        • SAML protocol
        • Key components of SAML protocol
          • Assertions
          • Protocols
          • Bindings
          • Profiles
        • SAML implementation in System Manager
        • Salient features of SAML implementation in System Manager
        • Guidelines for SAML authentication in System Manager
        • Configuring System Manager for SAML authentication
          • Configuring Hosted Service Provider on System Manager
          • Configuring Remote Identity Provider
          • Provisioning Remote Identity Provider
    • SAML setup
      • Configuring SSO between System Manager and Microsoft ADFS
      • Establish SSL trust between System Manager and Active Directory Federation Service
        • Importing System Manager CA certificate into ADFS
        • Importing ADFS CA certificate into System Manager
      • Configure System Manager as a Relying Party in ADFS
        • Configuring System Manager for SAML Service Provider
        • Exporting System Manager SAML Service Provider metadata
        • Adding System Manager as a Relying Party
        • Defining Claim Rules
      • Configuring ADFS for Form based authentication
      • Configure ADFS as a Remote Identity Provider (R-IDP) in SMGR
        • Exporting ADFS metadata
        • Adding ADFS as a Remote Identity Provider in System Manager
      • Launching the System Manager web console from ADFS using SSO
      • SAML sequence and flow diagram for SAML SSO authenticate for System Manager
      • CSRF error in SAML Authentication flow
    • Active sessions
      • Viewing active sessions
      • Terminating Single Sign-On sessions
    • Regenerating data protection keys
      • Regenerating symmetric keys for System Manager
      • Regenerating asymmetric keys for System Manager
      • Regenerating asymmetric keys for geographic redundancy-enabled System Manager
  • Managing tenants
    • Multi Tenancy
    • Enabling Multi Tenancy
    • Creating a tenant
    • Assigning the tenant administrator to the tenant
    • Unassigning the tenant administrator
    • Viewing the tenant
    • Modifying the tenant
    • Deleting a tenant
    • Multi Tenancy for Avaya SIP AST endpoints
    • Multi Tenancy for Communication Manager objects
    • Notes on Multi Tenancy for Communication Manager
    • Tenant Management field descriptions
    • Create Tenant field descriptions
  • Shutting down System Manager
    • Overview
    • Shutting down System Manager from the web console
    • Rebooting the System Manager virtual machine from the web console
    • Rebooting the System Manager virtual machine through command-line interface
    • Viewing the shutdown history from the System Manager web console
    • Shutdown System Manager field descriptions
  • Solution deployment and upgrade
    • Solution Deployment Manager
      • Solution Deployment Manager overview
      • Solution Deployment Manager Client
        • Capability comparison between System Manager Solution Deployment Manager and the Solution Deployment Manager client
        • Installing the Solution Deployment Manager client
          • Prerequisites for installing the Solution Deployment Manager client
          • Installing the Solution Deployment Manager client on your computer
        • Accessing the Solution Deployment Manager client dashboard
        • Solution Deployment Manager client capabilities
      • Solution Deployment Manager
    • Solution Deployment Manager configuration settings
      • User settings
      • Establishing PLDS connection to Avaya
        • Obtaining a company ID
      • Establishing the connection to an alternate source
        • Downloading the smgr-versionsxmls.zip file from PLDS
      • User Settings field descriptions
    • Software library management
      • Software library
      • Enabling and disabling FTP on System Manager
      • Configuring System Manager as local software library
      • Configuring external server as a remote software library for upgrades
        • Protocol requirements to configure a remote server
          • Installing and configuring an HTTP server as a remote server
          • Installing and configuring an FTP server as a remote server
          • Installing and configuring an SCP or SFTP server as a remote server
      • Creating a software library
      • Editing a software library
      • Viewing a software library
      • Deleting a software library
      • Software library field descriptions
      • Viewing a file in the software library
      • Downloading the OVA file to System Manager
      • Uploading a file to the software library
      • Deleting a file from the software library
      • Software Library Files field descriptions
      • System requirements for the external server
    • Applications pre-upgrade functions
      • Refreshing elements
      • Analyzing software
      • Downloading the software
      • File Download Manager field descriptions
      • Performing the preupgrade check
      • Preupgrade Configuration field descriptions
    • Application management
      • Application management
      • Managing the location
        • Viewing a location
        • Adding a location
        • Editing the location
        • Deleting a location
        • New and Edit location field descriptions
      • Managing the platform
        • Adding an Appliance Virtualization Platform, ESXi, or Avaya Solutions Platform 130 host
        • Adding an Avaya Solutions Platform S8300 Release host
        • Adding an Avaya Solutions Platform 130 Release 5.1 host
        • Adding a software-only platform
        • Editing a platform
        • Refreshing a platform
        • Add and Edit platform field descriptions
        • Removing a platform
        • Generating the Avaya Solutions Platform S8300 kickstart file
          • Create ASP Kickstart field descriptions
        • Enabling and disabling SSH on Avaya Solutions Platform S8300 Release 5.1.x from Solution Deployment Manager
        • ASP_SSH script
        • Enabling SSH and viewing SSH status on Avaya Solutions Platform 130 Release 5.1 from the application CLI
        • Mapping the ESXi host to an unknown location
        • Operations on Appliance Virtualization Platform
          • Generating the Appliance Virtualization Platform kickstart file
            • Create AVP Kickstart field descriptions
          • Changing the network parameters for an Appliance Virtualization Platform host
          • Changing the network settings for an Appliance Virtualization Platform host from Solution Deployment Manager
          • Change Network Parameters field descriptions
          • Host Network / IP Settings field descriptions
          • Deleting the unused port
          • Changing the password for an Appliance Virtualization Platform host
            • Password policy
          • Change Password field descriptions
          • Enabling and disabling SSH on Appliance Virtualization Platform from Solution Deployment Manager
          • Activating SSH from AVP Utilities
          • Enabling and disabling SSH on Appliance Virtualization Platform from System Manager CLI
          • Changing the IP address and default gateway of the host
          • Appliance Virtualization Platform license
            • Configuring WebLM Server for an Appliance Virtualization Platform host using Solution Deployment Manager
            • WebLM Configuration field descriptions
            • Viewing the Appliance Virtualization Platform host license status using Solution Deployment Manager
          • Viewing Appliance Virtualization Platform firewall rules
          • Configuring the login banner for the Appliance Virtualization Platform host
          • Applying third-party AVP certificates
            • Applying third-party certificates to Appliance Virtualization Platform
            • Creating or editing generic CSR
            • Load Certificate field descriptions
            • Create or edit CSR field descriptions
          • Virtual Machine snapshot on Appliance Virtualization Platform
            • Deleting the virtual machine snapshot by using Solution Deployment Manager
            • Snapshot Manager field descriptions
          • Update Host field descriptions
          • Shutting down the Appliance Virtualization Platform host
          • Restarting Appliance Virtualization Platform or an ESXi host
      • Managing certificates
        • Certification validation
        • Generating and accepting the Appliance Virtualization Platform host certificates
        • Generating and updating the certificate on the ESXi host from VMware
        • Managing certificates for existing hosts
        • Regenerating Avaya Solutions Platform S8300 self-signed certificate with FQDN using the command line interface
      • Managing the application
        • Deploying an OVA file for an Avaya Aura application
        • Refreshing elements
        • Analyzing software
        • Re-establishing trust for Solution Deployment Manager elements
        • Installing software patches by using Solution Deployment Manager
        • Editing an application
        • Deleting an application
        • Updating Services Port Static Routing on an Avaya Aura application
        • Starting an application from Solution Deployment Manager
        • Stopping an application from Solution Deployment Manager
        • Restarting an application from Solution Deployment Manager
        • VM Console overview
          • Opening a VM console from Solution Deployment Manager
          • VM Console field descriptions
        • Common causes for application deployment failure
        • Application Deployment field descriptions
        • Update Static Routing field descriptions
        • Installed Patches field descriptions
        • Update App field descriptions
        • Reestablish Connection field descriptions
        • Virtual machine report
          • generate_report.sh command
          • Generating a virtual machine report
          • Viewing the status of the virtual machine report
          • Aborting the virtual machine report generation
      • Monitoring a host and virtual machine
        • Monitoring a platform
        • Monitoring an application
      • Managing vCenter
        • Creating a role for a user
        • Adding a vCenter to Solution Deployment Manager
        • Editing vCenter
        • Deleting vCenter from Solution Deployment Manager
        • Map vCenter field descriptions
        • New vCenter and Edit vCenter field descriptions
      • Managing syslog profiles
        • Adding a remote Syslog server profile
          • Syslog Receiver Configuration field descriptions
        • Pushing system logs to Syslog servers
        • Viewing configured Syslog servers
        • Deleting configured Syslog servers
      • Viewing the job history of virtual machine operations
      • Application Management field descriptions
      • Job History field descriptions
    • Upgrading Avaya Aura® applications
      • Upgrade Management overview
      • Avaya Aura applications upgrade
        • Guidelines for upgrading and updating elements
      • Upgrade checklist for Avaya Aura Virtual Appliance
      • Upgrade target release selection
        • Selecting the target release for upgrade
      • Installing software patches by using Solution Deployment Manager
      • Installing custom software patches
      • Installed Patches field descriptions
      • Upgrade Management field descriptions
      • Upgrade Configuration field descriptions
      • Edit Upgrade Configuration field descriptions
      • Uploading a custom patch
      • Uploading custom patch field descriptions
      • Rolling back to Utility Services
      • Retrying Utility Services to AVP Utilities upgrade
      • Upgrading Branch Session Manager instances in bulk
        • Downloading the bulk import spreadsheet template
        • Filling the bulk import spreadsheet for upgrading Branch Session Manager instances in bulk
        • Sample scenario for filling AVP Bulk Import Spreadsheet Template
        • Upgrading Branch Session Manager instances in bulk by using System Manager Solution Deployment Manager
    • System Manager upgrade management
      • Upgrade Management field descriptions
      • Add Element field descriptions
      • Edit Elements field descriptions
      • Upgrade Management field descriptions
    • Upgrade job status
      • Upgrade job status
      • Viewing the Upgrade job status
      • Editing an upgrade job
      • Deleting Upgrade Jobs
      • Upgrade Job Status field descriptions
    • Upgrading media gateways and media modules
    • G430 Branch Gateway and G450 Branch Gateway multistep upgrade overview
      • Configuring EASG during G430 Branch Gateway and G450 Branch Gateway upgrade
    • Downloading a file
    • Protocol matrix for upgrades
    • Uploading the version.xml file
  • Data Encryption
    • Remote Key Server
    • Data Encryption password policy
    • Data encryption commands
      • encryptionPassphrase command
        • Adding encryption passphrase
        • Changing encryption passphrase
        • Removing encryption passphrase
        • Displaying encryption passphrase and slot assignment
      • encryptionRemoteKey command
        • Adding remote key server
        • Removing remote key server
        • Displaying remote key server and slot assignment
      • encryptionLocalKey command
        • Enabling local key store
        • Disabling local key store
      • Viewing data encryption status
  • Communication Manager Notify Sync
    • Communication Manager notify synchronization
    • Downloading the System Manager PEM certificate
    • Downloading the pem file to Communication Manager
    • Adding a trusted certificate to Communication Manager
    • Configuring notify sync between Communication Manager and System Manager
    • Configure two-way TLS
    • Adding the Communication Manager certificate to the System Manager trust
    • Enabling two-way TLS in System Manager
  • System Manager Network Configuration
    • Out of Band Management in System Manager
    • Configuring Out of Band Management on System Manager
    • Configuring Out of Band Management on System Manager in the Geographic Redundancy setup
    • Changing the IP address and FQDN in System Manager
      • Impact of change in FQDN and IP address on the Geographic Redundancy feature
      • SSO login to remote machine fails
      • Changing network parameters on System Manager
        • Changing the IP address, FQDN, DNS, Gateway, or Netmask address of System Manager from CLI
        • changeIPFQDN command
      • Changing IP address or FQDN of managed elements
      • Changing the System Manager IP address in managed elements
    • Changing the IP address and FQDN on the System Manager servers in Geographic Redundancy
      • Change in IP address and FQDN on the primary and secondary System Manager servers
      • Changing the IP address and FQDN on the primary System Manager when the secondary is in the standby or active mode
      • Changing the IP address and FQDN on the primary System Manager server when the secondary is nonoperational
    • System Manager command line interface operations
      • editHosts
  • Configuring the date and time
    • Verifying changes to the date and time configuration
    • Changing date and time on System Manager running on VMware
      • Configuring the NTP server
      • Configuring the time zone
  • System Manager localization
    • Installing language pack on System Manager
  • Resources
    • System Manager documentation
      • Finding documents on the Avaya Support website
      • Accessing the port matrix document
      • Avaya Documentation Center navigation
    • Training
    • Viewing Avaya Mentor videos
    • Support
      • Using the Avaya InSite Knowledge Base
  • Firewall implementation in System Manager
    • Firewall basics
    • Firewall implementation in System Manager
  • Communication Manager reports available through System Manager
    • List reports
    • Display reports
    • Status reports
  • Remote Access
    • Remote access of System Manager
    • EASG login for System Manager
    • Logging on to the System Manager web console by using EASG login
  • Glossary
    • Application Server
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Administering Avaya Aura® System Manager
Configure two-way TLS

Configure two-way TLS

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Last Updated : Sep 22, 2016 |
System Manager
Administering
10.2.x
Expert

You must configure either one-way or two-way TLS to enable the Communication Manager notification service. To configure two-way TLS, do the following:

  • Downloading the System Manager PEM certificate

  • Downloading the pem file to Communication Manager

  • Adding a trusted certificate to Communication Manager

  • Configuring notify sync between Communication Manager and System Manager

  • Adding the Communication Manager certificate to the System Manager trust

  • Enabling two-way TLS in System Manager

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