If you decide to close the PLDS website in the customer firewall, an alternate source must be configured to get the software. For example, if you want to test the latest versions of software before using the software for production.
Before you begin
To use an alternate source:
Set up the HTTP server for alternate-source and create a directory with a valid name, such as alternate-source in the http://<ip-addresss>OR<FQDN>/<alternate-source location.
Ensure that the URL http://<ip-addresss>OR<FQDN>/<alternate-source> is accessible through the web browser.
From PLDS website, download the smgr-versionsxmls.zip file.
For more information, see Downloading the smgr-versionsxmls.zip file from PLDS.
Copy the following xml files to the alternate-source directory:
versions.xml
versions_aams.xml
versions_aes.xml
versions_avputilities.xml
versions_bsm.xml
versions_cmm.xml
versions_compatibility.xml
versions_edp.xml
versions_msg.xml
versions_others.xml
versions_sbce.xml
versions_sp.xml
versions_systemplatform.xml
versions_avp.xml
versions_us.xml
versions_weblm.xml
From PLDS, download the software on your computer, and copy to the http://<ip-addresss/FQDN>/<alternate-source>/ location for the following:
For Communication Manager upgrades: Communication Manager, Communication Manager Messaging, Branch Session Manager, Session Manager, Appliance Virtualization Platform, Utility Services, and Media Gateways or media modules based on your entitlements.
For IP Office upgrades: IP Office Manager Admin Lite, VM Pro Client, IP Office, Unified Communications Module (UCM), and IP Office Application Server binary files.
Note:
You cannot use My Computer on the File Download Manager page to upload IP Office Manager Admin Lite, VMPro Client, UCM, and IP Office Application Server binary files.
Procedure
On the System Manager web console, click Services > Solution Deployment Manager.
In the navigation pane, click User Settings.
On the User Settings page, click Edit.
Clear the Use Avaya Support Site check box.
In Alternate Source, type the server path for an alternate source, that is mentioned in the prerequisites.
Note:
The IP address for the alternate source and the software library can be the same. However, ensure that locations for the alternate source URL and software library server path in software library configuration are different. To configure an alternate source and software library on the same server with the artifacts, allocate at least 20 GB disk space each for alternate source and software library.
The size depends on the number of artifacts that you want to save in the alternate source and the number of artifacts that you want to download in the software library during the upgrade.
Click Commit.
Download the specified xml files on your computer.
For help to download contact the Avaya support team.
Upload the xml files to the HTTP server.
Download the required firmware files from PLDS.
To download the firmware files, contact the Avaya support team.
Upload the firmware files to the http server.
Ensure that you update the firmware files and the xml files in the http server from ftp.avaya.com.
