Importing holiday table

Last Updated : Oct 13, 2019 |

Procedure

  1. On the System Manager web console, click Elements > Communication Manager > Call Center > Holiday Table.
  2. Select one or more Communication Manager instance from the Communication Manager list.
  3. Click Show List.
  4. Click More Actions > Import Holiday Table.

    The system displays the Import CM Objects page.

  5. In the Select a file field, select the required excel file and click Browse.
  6. Select one of the following in the Select Error Configuration field.

    Default value is Continue processing other records.

    • Abort on first error

    • Continue processing other records

  7. Select one of the following in the If a matching record already exists field.

    Default value is Skip.

    • Skip

    • Merge

    • Delete

  8. In the Schedule Job field, click Run immediately or Schedule later.
  9. Click Import.