Capabilities of user provisioning rules

The user provisioning rule is a template that is used to create a user. You can define and apply a user provisioning rule only if you have administrator credentials. You can use the user provisioning rule for the initial provisioning and while creating the user. User provisioning rules cannot be used after they are applied. After you create a user by using a user provisioning rule, System Manager populates the following data based on the rules defined in the user provisioning rule:

• The default values

• The communication addresses

• The user attributes from the communication profiles

General guidelines

• After you define a user provisioning rule and apply the rule to create a user, you cannot edit the communication profile associated with the user provisioning rule. You cannot change, delete, or add the data in the communication profile by using the user provisioning rule. You can assign only one communication profile to a user provisioning rule.

  Note:

  When you define user provisioning rule with elements data in the Communication Profile section, and later if you change value for Session Manager, Communication Manager Templates, and Messaging elements, then you must update the existing user provisioning rule with latest element data.

  If the user provisioning rule and communication profile data are available from the System Manager user interface or bulk import, the communication profile data that you provide takes the precedence. System Manager does not use the communication profile data from the user provisioning rule.

• After you create the user by using the user provisioning rule, you can modify values of an existing communication profile by using one of the following System Manager user provisioning interfaces:

  • System Manager native user interface

  • Web Services API

  • Bulk import and export

  • Global Endpoint Change Editor

  Also, you can add another communication profile by using a different user provisioning rule.

• Whenever a user provisioning rule is used while creating or updating a user, the administrator should not manually remove any communication profile.

Guidelines for upgrading Communication Manager and Messaging elements

1. Before upgrading the Communication Manager and Messaging elements to major Release 6.3.x and later, note down the Communication Manager and Messaging templates associated with user provisioning rule in System Manager.

2. Once the Communication Manager or Messaging element is upgraded, then templates associated with old release of Communication Manager and Messaging will get unlinked for existing user provisioning rule. Therefore, after upgrading Communication Manager and Messaging elements:

   1. Create custom templates for the current release of Communication Manager and Messaging.

   2. Update existing user provisioning rule with newly created custom templates or default templates of Communication Manager and Messaging as per the user provisioning rule guidelines.