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Find answers to your technical questions and learn how to use our products
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Name |
Description |
|---|---|
System |
The name of the Communication Manager associated with the Class Of Service. |
Group Number |
The Class Of Service number. The group number can range from 1 to 100. This field appears when, on the System Parameters Customer-Options (Optional Features) screen, the Tenant Partitioning field is set to y. |
Group Name |
The name of the Class Of Service Group. This field appears when, on the System Parameters Customer-Options (Optional Features) screen, the Tenant Partitioning field is set to y. |
Ad-hoc video conferencing |
Enables the ad-hoc video conference capability. Six users can participate in a video conference call. |
Automatic Callback |
Allows users to request Automatic Callback. |
Automatic Exclusion |
Allows a user to activate automatically Exclusion when they go off hook on an endpoint that has an assigned Exclusion button. |
Buttonless Auto Exclusion |
Allows bridged appearances to operate in the exclusion mode regardless of the existence of an administered exclusion button. Currently this feature is only administrable on a per-endpoint basis by administering a feature exclusion button. This feature relaxes the requirement to use a feature button. |
Call Forwarding Busy / DA |
Allows users to forward calls to any extension when the dialed extension is busy or does not answer. |
Call Forwarding Enhanced |
Allows users to designate different preferred destinations for forwarding calls that originate from internal and external callers. |
Call Forwarding All Calls |
Allows users to forward all calls to any extension. |
Client Room |
Allows users to access Check-In, Check-Out, Room Change/ Swap, and Maid status functions. In addition, Client Room is required at consoles or telephones that are to receive message waiting notification. You can administer COS for Client Room only when you have Hospitality Services and a Property Management System interface. |
Conference Tones |
This feature provides the conference tone as long as three or more calls are in a conference call. If you enable these tones for countries other than Italy, Belgium, United Kingdom, or Australia, the tones will be equivalent to no tone (silence) unless the tone is independently administered or customized on the Tone Generation screen. |
Console Permissions |
Allows multi-appearance telephone users to control the same features that the attendant controls. You might assign this permission to front-desk personnel in a hotel or motel, or to a call center supervisor. With console permission, a user can:
|
Contact Closure Activation |
Allows a user to open and close a contact closure relay. |
Data Privacy |
Isolates a data call from call waiting or other interruptions. |
Extended Forwarding All |
Allows a user to administer call forwarding for all calls from a remote location. |
Extended Forwarding Busy / DA |
Allows this user to administer call forwarding when the dialed extension is busy or does not answer from a remote location. |
Intra-Switch CDR |
Administers extensions for which Intra-Switch CDR is enabled. |
Masking CPN / Name Override |
Allows users to override the MCSNIC capability, that is, masking the display of calling party information and replacing it with a hard-coded, system-wide text string, Info Restricted. |
Off-Hook Alert |
To enable this option, either the Hospitality (Basic) or Emergency Access to Attendant field must be enabled in your license file. When enabled, these fields display as y on the System- Parameters Customer-Options screen. |
Personal Station Access (PSA) |
Allows users to associate a telephone to their extension with their programmed services, using a feature access code. This field must be set to n for virtual telephones. This field must be set to y at a user's home endpoint in order for that user to use the Enterprise Mobility User (EMU) feature at other endpoints. |
Priority Calling |
Allows users to dial a feature access code to originate a priority call. Such calls ring differently and override Send All Calls, if active. |
Priority IP Video |
Allows priority video calling, where video calls have an increased likelihood of receiving bandwidth and can also be allocated a larger maximum bandwidth per call. |
QSIG Call Offer Originations |
Allows users to invoke QSIG Call Offer services. |
Restrict Call Fwd- Off Net |
Restricts users from forwarding calls to the public network. For security reasons, this should be enabled for all COS except the ones you use for very special circumstances. |
Trk-To-Trk Tranfer Override |
Users with this COS override any system and/or COR-to-COR calling party restrictions that would otherwise prohibit the trunk-to-trunk transfer operation for users with this COS. |
VIP Caller |
Enables automatic priority calling when assigned to the originator of a call. A call from a VIP phone is always a priority call without the use of a feature button or FAC. |
Match BCA Display to Principal |
The format of the incoming calls on the bridged call appearances of a COS Group. The possible values are:
|
Button |
Description |
|---|---|
Commit |
Performs the action you initiate. |
Schedule |
Performs the action at the specified time. |
Reset |
Clears the action and resets the fields. |
Clear |
Clears all entries. |
Done |
Completes your current action and takes you to the subsequent page. |
Cancel |
Cancels your current action and takes you to the previous page. |
Now |
Performs the action you initiate real time. |