Endpoint options

Last Updated : Sep 01, 2022 |

Use the Usage Options page to add and remove internal dependencies to an endpoint. Use Add Options to add references of an endpoint to other endpoint related objects such as Intra Switch CDR Agent, Intra Switch CDR Endpoint, and Intra Switch CDR VDN. If you select Add Options and add an endpoint, the system updates the reference objects you selected automatically.

For example, if you select Intra Switch CDR for Endpoints and add a new entry in endpoints, the same entry is added on the Intra Switch CDR form. The system displays station-user in the Type field.

Use Usage Options to:

  • Add dependencies between an endpoint and Intra-Switch CDR for Agent, Endpoint, and VDN.

  • Remove this endpoint from the bridged extension of another station, if configured.

  • Remove an endpoint from a hunt group.

  • Remove an endpoint from an Intra-switch CDR, if configured.

  • Remove an Off-PBX-Telephone Endpoint-Mapping for the endpoint, if configured.

  • Remove an endpoint from another the Team button of another endpoint, if configured.

  • Remove an endpoint from the Port Extension field on the Agents form, if configured.

  • Remove an endpoint from the Vector steps, if configured.

  • Clear the voice messages that are waiting by selecting the Clear AMW checkbox.

  • Remove a Send NN button for the endpoint, if configured.

  • Remove a Busy Indicate button for the endpoint, if configured.

  • Remove a Auto Message Wait button for the endpoint, if configured.

  • Remove a Call Forwarding button for the endpoint, if configured.

  • Remove a Call Forwarding-Busy Do Not Answer button for the endpoint, if configured.

  • Remove a Enhanced Call Forwarding button for the endpoint, if configured.

  • Remove a Send All Calls button for the endpoint, if configured.

  • Remove a No Hold Conference button for the endpoint, if configured.

Note:

If an endpoint is referenced elsewhere and if you try to delete the endpoint, Communication Manager gives an error. You must remove the reference before you delete the endpoint. Use the Usage Option page to remove the references.