Exporting selected agent

Last Updated : Nov 30, 2018 |

Procedure

  1. On the System Manager web console, click Elements > Communication Manager.
  2. In the navigation pane, click Call Center > Agents.
  3. Select one or more Communication Manager instance from the Communication Manager list.
  4. Click Show List.
  5. From the Agent List, select the agent you want to export.
  6. Click More Actions > Export Selected Agents.

    The system displays the Export AgentLoginIds page.

  7. In the Schedule Job field, click Run immediately or Schedule later.
  8. Click Export.

    System Manager displays the status of the exported job in the Status column of the Export Jobs List section.