System Manager provides the account synchronization feature to synchronize profiles between CS 1000 communication profile and their elements. Using this feature you can synchronize profiles in User Management with the profiles in the elements. During synchronization, the account synchronization feature uses the account data in the elements as the master data. Therefore, when a profile data is not in synchronization with the element, the account data from the element is copied to System Manager.
Note:
The account synchronization feature updates the UPM CS 1000 communication profile with data from the CS 1000 element, and deletes the communication profiles that are linked to phones or mailboxes that do not exists in the CS 1000 element.
If the data, such as, DN, mailbox, and TN has been modified on the CS 1000 element, the system provisions the data to System Manager UPM during account synchronization feature, but the CPND name and Mailbox Number are provisioned from System Manager UPM to the CS 1000 element.
The system maps the CPND name of the CS 1000 element to the System Manager UPM user Localized Display Name.
Common scenarios are:
If the System Manager UPM user first and last names are the same as the phone CPND name (For example: first = "John", last = "Smith", CPND = "John Smith" or CPND = "John, Smith" if display format = "first, last") on the CS 1000 element, then the system links the phone with this user and creates communication profile during the account synchronization process.
If Localized Display Name is changed in the System Manager UPM user and this user has communication profile linked to the CS 1000 phones, the system immediately provisions the CPND name to the CS 1000 phone without using the account synchronization process.
If the CPND name is changed on the CS 1000 element, the changes will be lost during the account synchronization process, and the system overwrites the CPND name by Localized Display Name from the System Manager UPM user.
