Adding dependencies to an endpoint, agent, or VDN

Last Updated : Aug 01, 2022 |

Procedure

  1. On the System Manager web console, click Elements > Communication Manager.
  2. In the navigation pane, click Options > Usage Options.
  3. Click Add Options.
  4. Select one or more of the following options for all the Communication Manager servers:

    • Intra-Switch CDR for Agent to add an Intra-Switch CDR dependency while adding an agent to that Communication Manager

    • Intra-Switch CDR for Endpoint to add an Intra-Switch CDR dependency while adding an endpoint on that Communication Manager.

    • Intra-Switch CDR for VDN to add an Intra-Switch CDR dependency while adding a VDN on that Communication Manager.

    To customize the default settings selection for a Communication Manager select the required default settings in the table.

  5. Do one of the following:

    • To save the changes, click Commit.

    • To clear the selected default settings, click Reset.