Deleting agents

Last Updated : Sep 26, 2016 |

Procedure

  1. On the System Manager web console, click Elements > Communication Manager.
  2. In the navigation pane, click Call Center > Agents.
  3. Select one or more Communication Manager instance from the Communication Manager list.
  4. Click Show List.
  5. From the Agents List, select the agents you want to delete.
  6. Click Delete.
  7. Confirm to delete the agents.
Related information
Agents field descriptions