Audio files in .WAV and .C11 formats are used in auto attendant configuration in the Auto Attendant feature in IP Office. In System Manager, you can manage .WAV and .C11 audio files from the Manage Audio page in IP Office System Configuration in Template Management. The .C11 audio file is for use in IP Office IP500V2 or the B5800 Core Unit.
To push an auto attendant file to an IP Office System Configuration template through System Manager, you must first upload the .WAV audio files using the Upload button in the Manage Audio page. When you upload the .WAV audio files, the corresponding .C11 audio files are automatically created. If you need to convert any .WAV audio file which does not have a corresponding .C11 audio file, or if the corresponding .C11 audio file is deleted, click the Convert button in the Manage Audio page.
Use the Manage Audio page in IP Office System Configuration to:
Upload .WAV and .C11 audio files.
Convert .WAV to .C11 audio file format.
Delete .WAV and .C11 audio files.
