When the report generation job runs, the basic report takes real-time data from the Communication Manager.
Procedure
On the System Manager web console, click Services > Reports.
In the navigation pane, click Generation.
On the Reports Definition List page, click New.
On the New Report page, in the Application list, select Communication Manager.
From the Communication Manager table, select one or more Communication Manager instances.
Click Next.
To generate a report directly from Communication Manager, click Basic (List and Display).
On the Basic Report page, in the Report Type list, select the report type.
You can generate a List, Display, or Status report.
In the Communication Manager Object list, select a Communication Manager object to generate a report.
In the Qualifier field, type the qualifier for the Communication Manager object.
Click Next.
On the Report Parameters page, complete the report parameters and click Generate Report.
You can generate a Basic report if the initializing synchronization for the specific Communication Manager instances is successful. Otherwise, report generation fails.
To download and view the report, go to Services > Reports > History.
