Deleting a tenant

Last Updated : Dec 09, 2015 |

The Service Provider Administrator can delete the tenant and the tenant organization hierarchy.

Before you begin

  • Log on to System Manager Web Console as Service Provider Administrator.

  • Enable the Multi Tenancy feature.

  • Delete all users associated with the tenant.

Procedure

  1. On the System Manager web console, click Services > Tenant Management.
  2. On the Tenant Management page, select the tenant that you must delete.
  3. Click Delete.

    If any users associated with the tenant exist, the system displays a message to delete all users.

  4. Optional Perform the following steps to delete users associated with the tenant:
    1. On the User Management page, in the tenant organization, select a tenant.

      The system displays the users associated with this tenant on the right pane. You can search for a tenant if you cannot view the tenant in the left pane.



      Delete users associated with the tenant

    2. Select the users, and click Delete.
    3. On the User Delete Confirmation page, click Delete.

      The system deletes the users that are associated with the tenant.

  5. On the Organization Unit Delete Confirmation page, click Delete.

    The system deletes the tenant, tenant administrator, and all roles created for the tenant, sites, departments, and organization for the tenant.