After identifying stations and agents associated with a user, use one of the following choices to delete agents associated with Communication Manager users:
Deleting Communication Manager users permanently from System Manager.
Removing the communication profile for a user.
Removing communication profiles for users in bulk.
Clearing the Delete on Unassign from User or on Delete User check box.
Clearing the Delete on Unassign from User or on Delete User check box for users in bulk.