Communication Manager objects

Last Updated : Jan 11, 2021 |

System Manager displays a collection of Communication Manager objects under Communication Manager. Through Communication Manager you can directly add, edit, view, or delete the Communication Manager objects.

Note:

To manage the Communication Manager objects not identified here, access the Communication Manager Element Cut-Through which provides an enhanced System Access Terminal (SAT) interface. To launch Element Cut-Through, click Inventory > Synchronization > Communication System.

The Communication Manager objects you can administer through System Manager are:

Group

Communication Manager objects

Call Center

Agents

Announcements

Audio Group

Best Service Routing

Holiday Tables

Variables

Vector

Vector Directory Number

Vector Routing Table

Service Hours Tables

Coverage

Coverage Answer Group

Coverage Path

Coverage Remote

Coverage Time of Day

Endpoints

Alias Endpoint

Intra Switch CDR

Manage Endpoints

Off PBX Endpoint Mapping

Site Data

Xmobile Configuration

Groups

Group Page

Hunt Group

Intercom Group

Pickup Group

Terminating Extension Group

Network

Automatic Alternate Routing Analysis

Automatic Alternate Routing Digit Conversion

Automatic Route Selection Analysis

Automatic Route Selection Digit Conversion

Automatic Route Selection Toll

Cluster Session Manager

Data Modules

IP Interfaces

IP Network Regions

IP Network Maps

Node Names

Route Pattern

Signaling Groups

Trunk Group

Parameters

System Parameters - CDR Options

System Parameters - Customer Options

System Parameters - Features

System Parameters - Security

System Parameters - Special Applications

System

Abbreviated Dialing Enhanced

Abbreviated Dialing Group

Abbreviated Dialing Personal

Authorization Code

Class of Restriction

Class of Service

Class of Service Group

Dialplan Analysis

Dialplan Parameters

Feature Access Codes

Locations

Uniform Dial Plan

Uniform Dial Plan Group

Tenant

Note:

You cannot add, edit, or delete Audio Groups, Announcements, Subscribers, and Class of Service objects through Element Cut Through.

Export function of Communication Manager objects

When you export the selected object or all objects, System Manager exports the objects in an excel sheet.

Note the following points:

  • The Excel sheet has hyperlink limit of 65530. If the hyperlinks in the exported excel sheet exceeds from the provided limit, System Manager stops adding new hyperlinks. To maintain consistency, the font size is same for the text where hyperlink is applicable and even if hyperlink is not added.

  • The Excel sheet has row limit of 1048576. If this limit is reached while exporting data on any sheet, System Manager creates a new file and continues exporting the data in the new Excel sheet. Once all data is exported, all the excel files are merged in a zip. So, if there are more than one Excel files then the Export Job list provides link to the zip file. Otherwise, System Manager provides the direct excel download.