Customizing reports

Last Updated : Dec 23, 2020 |

Procedure

  1. On the System Manager web console, click Services > Reports.
  2. In the left navigation pane, click Generation.
  3. On the Reports Generation page, do one of the following actions:

    • Click New.

    • Select a report, and click Edit.

    The system directs you to the New Report page.

  4. On the New Report page, select one or more Communication Manager instances.
  5. Click Next.

    The system directs you to the Basic Report.

  6. In the Basic Report section, select one or more Communication Manager instances and do one of the following actions:

    • Select Basic (List and Display), and do the following actions:

      1. Select the type of report from Report Type.

      2. Select Communication Manager Objects that you want the report to display.

      3. Select one or more Communication Manager instances.

    • Select Detailed (Database), and perform the following actions:

      1. Select the report type from Report Type.

      2. Select one or more instances from the Available Fields column.

      3. Click the right arrow to add one or more instances from the Available Fields column to the Selected Fields column.

        The Selected Fields table displays the selected columns. Some columns are available by default in the Selected Fields table.

  7. Click Next.

    The system displays the Report Parameters page.

  8. In the Customize Report field, select the Customize Report Header to add a name of your choice to the report.
  9. Select Export Column Titles on First Row to export the column titles that the system displays on the report output.
  10. On the Report Parameters page, complete the report parameters, and click Generate Report.

    You can download and view the report from Services > Reports > History.