Restoring announcements

Last Updated : Nov 19, 2012 |

Procedure

  1. On the System Manager web console, click Elements > Communication Manager.
  2. In the navigation pane, click Call Center > Announcements.
  3. Select one or more Communication Manager instance from the Communication Manager list.
  4. Click Show List.
  5. Click More Actions > Restore.
  6. Select one or more Communication Manager instance from the Communication Manager list.
  7. Select the options from the Restore Options section.
  8. If you want to restore from client, select the Restore from Client check box.
  9. Select the announcements you want to restore from the Backedup Announcement List.
  10. Click Restore to restore your announcement and announcement property files from your application to a VAL/Virtual VAL board you select.