Cleaning up communication profiles

Last Updated : Apr 30, 2018 |

About this task

When you delete the CS 1000 element from the System Manager web console, the communication profiles linked to the element still exist in User Management. You can use the CS 1000 communication profile cleanup feature to permanently delete all accounts of elements that do not exist in the System Manager registry.

Before you begin

The system does not delete the communication profiles of the soft deleted users. Therefore, before you run the cleanup, restore the soft deleted users.

Procedure

  1. On the System Manager web console, click Services > Inventory.
  2. In the navigation pane, click Synchronization > CS 1000 and CallPilot Synchronization.
  3. Click CleanUp.
  4. To confirm the operation, click OK.