Error codes

Last Updated : Jun 06, 2024 |

The following table lists only the common error codes for Busyout, Release, Test, and Reset commands lists.

In addition to these, many maintenance objects have other unique error codes. For information about the applicable maintenance object, see Avaya Aura® Communication Manager Alarms, Events, and Logs Reference.

Error code

Command result

Description/Recommendation

ABORT

System resources are unavailable to run command. Try the command again at 1-minute intervals up to 5 times.

0

ABORT

Internal system error. Retry the command at 1-minute intervals up to 5 times.

1005

ABORT

A DS1 interface circuit pack could not be reset because it is currently supplying the on-line synchronization reference. Use set synchronization to designate a new DS1 interface circuit pack as the on-line reference, then try the reset again.

1010

ABORT

Attempt was made to busyout an object that was already busied out.

1011

ABORT

Attempt was made to release an object that was not first busied out.

1015

ABORT

A reset of this circuit pack requires that every maintenance object on it be in the out-of-service state. Use busyout board to place every object on the circuit pack in the out-of-service state, and try the reset again.

1026

ABORT

The specified TDM bus cannot be busied out because the control channel or system tones are being carried on it. Use set tdm PC to switch the control channel and system tones to the other TDM bus.

2012 2500

ABORT

Internal system error.

2100

ABORT

System resources to run this command were unavailable. Try the command again at 1-minute intervals up to 5 times.

62524

62525

62526

ABORT

Maintenance is currently active on the maximum number of maintenance objects that the system can support. A common cause is that the system contains a large number of administered stations or trunks with installed circuit packs that are not physically connected. Resolve as many alarms as possible on the station and trunk MOs, or busyout these MOs to prevent maintenance activity on them. Then try the command again.

NO BOARD

The circuit pack is not physically installed.

2100

EXTRA BD

This result can appear for Maintenance/Test, Announcement circuit packs MC Call Classifier, Tone Detector, or Speech Synthesis circuit packs. Each of these circuit packs has restrictions on how many can be installed in the system or in a port network, depending on system configuration. Remove any extra circuit packs.

1

FAIL

For reset commands, the circuit pack was not successfully halted.

2

FAIL

For reset commands, the circuit pack was not successfully restarted after being halted. For both results replace the circuit pack.

FAIL

For information about the applicable maintenance object from the Maintenance Name field, see Avaya Aura® Communication Manager Alarms, Events, and Logs Reference

PASS

The requested action successfully completed. If the command was a reset, the circuit pack is now running and should be tested.