The name of the tenant that you select.

The name of the level 1 hierarchy of the tenant organization. For example, Site.

The tenant administrator provides the hierarchy on the Tenant Management page.

The name of the level 2 hierarchy of the tenant organization. For example, Department.

The name of the level 3 hierarchy of the tenant organization. For example, Team.

The name of the user provisioning rule.

You can provide only one user provisioning rule.

The last name of the user. For example, Miller.

The user-preferred last name that the system must display on the endpoints. For example, Miller.

Typically, the name is in the written or spoken language of the user.

Last Name (Latin Translation) can be up to 256 characters.

The first name of the user. For example, John.

The user-preferred first name that the system must display on the endpoints. For example, John.

Typically, the name is in the written or spoken language of the user.

First Name (Latin Translation) can be up to 256 characters.

The middle name of the user, if any.

A brief description of the user.

The unique system login name given to the user. The login name takes the form of username@domain. You use the login name to create the primary handle of the user.

The login name is not case-sensitive. For example, if you enter JMILLER@AVAYA.COM, the system converts the login name to lowercase, that is, jmiller@avaya.com. However, on the login page, you can enter the login name in uppercase or lowercase.

You cannot edit the Login Name field for users with the login name admin.

The email address of the user for receiving email notifications.

Email Address can be up to 256 characters.

Authentication type defines how the system performs user's authentication. The options are:

• Enterprise: User's login is authenticated by the enterprise.

• Basic: User's login is authenticated by an Avaya Authentication Service.

Type your password for the duplicate profile.

Retype your password for confirmation.

The localized display name of a user. It is typically the localized full name.

The full text name of the user represented in ASCII. It supports displays that cannot handle localized text, for example, some endpoints.

The personal title for address a user. This is typically a social title and not the work title.

The user's preferred written or spoken language.

The preferred time zone of the user.

The employee number for the user.

The department which the user belongs to.

The organization where the user works.

Use this check box to select the address.

The unique label that identifies the address.

The type of address. The values are:

• Office

• Home

The name of the street.

The name of the city or town.

The postal code used by postal services to route mail to a destination. In United States this is Zip code.

The full name of the province.

The name of the country.

Displays the Add Address page that you can use to add the address details.

Displays the Edit Address page that you can use to modify the address details.

Deletes the selected address.

Displays the Choose Address page that you can use to choose a common address.

The localized languages for displaying the user name.

The user name in the localized language you choose.

Allows you to add a new localized name for the user.

Allows you to edit the localized name for the user.

Deletes the localized names you select for the user.

Adds or edits the localized name for the user.

Cancels your add or edit of the localized name.

Creates the duplicate user.

Cancels the duplicate user creation and returns to the User Management page.

The communication profile password.

The field is available only if you enable the communication profile. The password policy is configured on the Users > User Management > Communication Profile Password Policy page.

When you provide the communication password value during bulk edit of users, the system overwrites any existing communication profile passwords of the user.

For information about password policy, see Communication profile password policy.

The communication profile password to reenter for confirmation.

The option to automatically generate the communication profile password.

System Manager sends the generated password to the user if you:

• Set the email configuration properties on the Services > Configurations > Settings > SMGR page.

  For more information, see Configuring email properties.

• Configure Email Address on the Identity tab.

By default, the Generate link is available for creating a new user account.

The Edit link is available for modifying user accounts. When you click the Edit link, the system displays Confirm Password along with the Generate and Cancel links.

The name of the communication profile.

Creates a new communication profile for the user.

Deletes the selected communication profile.

Saves the communication profile information that you updated or added for a profile.

Cancels the operation for adding a communication profile.

The name of the communication profile of the user.

The profile that is made default is the active profile. There can be only one active profile at a time.

The communication protocol to be used for the user.

A unique communication address for the user.

The domain name with which the handle is registered.

Displays the fields for adding a new communication address.

Saves the changes that you made to the communication address.

Deletes the selected communication address.

The type of handle. The options are:

• Avaya SIP: Indicates that the handle supports Avaya SIP-based communication.

• Avaya E.164: Indicates that the handle refers to an E.164 formatted address. E.164 numbers can have a maximum of 13 digits and are usually written with a + prefix.

• Microsoft SIP: Indicates that the handle supports SIP-based communication.

• Microsoft Exchange: Indicates that the handle is an email address and supports communication with Microsoft SMTP server.

• Lotus Notes: Indicates that the handle is for Lotus Notes and domino calendar.

• IBM Sametime: Indicates that the handle is for IBM Sametime. The address must be in the DN=IBMHandle format.

• Avaya Presence/IM: Indicates that the handle is an address that is used for Extensible Messaging and Presence Protocol (XMPP)-based Internet Messaging (IM) services and XMPP or Session Initiation Protocol-based (SIP) Presence services.

  Note:

  To create the Presence communication profile, you must select Avaya Presence/IM and provide the communication address.

• GoogleTalk: Indicates that the handle supports XMPP-based communication with the Google Talk service.

• Other Email: Indicates that the handle is an email address other than MS Exchange email addresses.

• Other SIP: Indicates that the handle supports SIP-based communication other than the listed ones.

• Other XMPP: Indicates that the handle supports XMPP-based communication other than the listed ones.

• Work Assignment: Indicates that the handle supports accounts that can be assigned to an agent for Work Assignment.

The fully qualified domain name or uniform resource identifier. The address can be an email address, IM user, or an address of a communication device using which the user can send or receive messages. You must provide a fully qualified address.

Saves the new communication address or modified communication address information in the database.

Cancels the addition of communication address.

When you enable the Enable Policy Based Assignment of Session Managers field on the Elements > Session Manager > Global Settings page, the system displays the Policy field to select the required policy for the Session Manager communication profile.

For more information, see Administering Avaya Aura® Session Manager.

Based on the policy selection, the system displays the relevant fields. The options are:

• fixed: When you select this option, the system displays the Primary Session Manager, Secondary Session Manager, Third Session Manager, and Fourth Session Manager fields.

  The default value is fixed.

• fixed-region: When you select this option, the system displays the Primary Region, Secondary Region, Third Region, and Fourth Region fields.

  The system assigns the primary, secondary, third, or fourth region to the Session Manager Communication profile.

• location-region: When you select this option, the system does not display the Primary Session Manager and Secondary Session Manager fields and dynamically assigns Session Managers based on the mapping of locations to regions on the Elements > Session Manager > Session Manager Administration > Groups > Location to Region Mapping page.

The instance that you want to use as the home server for the currently displayed communication profile. As a home server, the selected primary Session Manager instance is used as the default access point for connecting devices associated with the communication profile to the Avaya Aura® network. You must select the primary Session Manager server.

The Session Manager instance that you select as the secondary Session Manager. It provides continued service to SIP devices associated with this communication profile when the primary Session Manager server becomes unavailable. This is an optional field.

All the four Session Manager values must be unique.

For example, if you select the same Session Manager server instance in the Secondary Session Manager field as the Primary Session Manager field, the system displays the following error message:

The Secondary Session Manager cannot be the same as the Primary Session Manager.

The Session Manager instance that you select as the third Session Manager. It provides continued service to SIP devices associated with this communication profile when the primary or the secondary Session Manager server becomes unavailable. This is an optional field.

You must select the value of the Session Manager servers as per the order of display.

For example, if you select the third Session Manager value before the secondary Session Manager, the system displays the following error message:

Selection of Session Managers should be as per their order of display. Select Secondary Session Manager before Third Session Manager.

The Session Manager instance that you select as the fourth Session Manager. It provides continued service to SIP devices associated with this communication profile when the primary, secondary, or third Session Manager server becomes unavailable. This is an optional field.

The Session Manager region that you select as the primary region. You must select the primary region of the Session Manager server.

You can create the regions on the Elements > Session Manager > Session Manager Administration > Groups > Session Manager Groups page.

You must select the value of regions as per the order of display.

For example, if you select the secondary region value before the primary region, the system displays the following error message:

Selection of regions should be as per their order of display. Select Primary Region before Secondary Region.

The Session Manager region that you select as the secondary region. This is an optional field.

If you select the same region and the region does not have sufficient Session Managers, the system displays the following error message:

<Secondary Region> - <Name_of_the_Region> the assigned regions must contain enough SMs to satisfy the Primary/Secondary/Third/Fourth region selection count.

The Session Manager region that you select as the third region. This is an optional field.

The Session Manager region that you select as the fourth region. This is an optional field.

For local survivability, a Survivability Server can be specified to provide survivability communication services for devices associated with a Communication Profile in the event that local connectivity to Session Manager instances in the Aura is lost. If a Branch Session Manager is selected, and the termination and origination application sequences contain a Communication Manager application, sequencing to this application continues, locally, to the Communication Manager survivable remote server resident with the Branch Session Manager. A selection is optional.

The maximum number of endpoints that you can register at a time by using this communication profile. If you register more than one endpoint, all the endpoints receive calls simultaneously.

If you select the check box, the system denies any new registrations with Session Manager when an endpoint attempts to register using this communication profile after the registration requests exceed the administered limit. The system sends a warning message and stops the SIP service to the endpoint.

If you clear the check box, the system accepts the new registration and unregisters the endpoint with the oldest registration. However, if the endpoint with the oldest registration is active on a call, then the system does not affect the call and keeps that device registered for that call only.

The application sequence the system invokes when routing calls from this user. A selection is optional.

The application sequence invoked when the system routes calls to this user. A selection is optional.

The list of application sequences invoked when the system routes emergency calls from this user.

The list of application sequences invoked when the system routes emergency calls to this user.

The home location to support mobility for the currently displayed user. Session Manager uses the home location when the IP address of the calling phone does not match the IP Address Pattern of any location. You must specify a value.

The conference factory set to enable media capability-based call routing to the Conferencing SIP entities.

Use the Session Manager > Application Configuration > Conference Factories page to administer the Conference Factory Sets.

The option to enable the call history feature for SIP users.

By default, the system disables the call history feature. The maximum number of call logs per communication profile is 100.

The profile that you assign to the user. The user can gain access to the service contained in the profile.

The Communication Manager system on which you add the endpoint. You must select the system.

The existing endpoint extension to associate with this profile. If you do not select this check box, the system uses the available extensions.

The extension of the endpoint that you associate with this profile. You must select the extension.

The field lists the endpoints, existing or available, based on the option you selected in the Use Existing Endpoints check box.

The template, system defined or user defined, that you associate with the endpoint. Select the template based on the set type you add.

The set type of the endpoint. When you select a template, the system populates the corresponding set types.

The security code for authorized access to the endpoint.

The relevant port for the set type you select. You must select the port.

The field lists the possible ports based on the selected set type.

The voice mail number of the endpoint.

Numeric only handles, SIP handles, or non-SIP handles, that are administered for a user.

The Preferred Handle field is optional. Select numeric handle for alphanumeric support. By default, the field is blank.

If SIP entity is of Communication Manager type, Session Manager uses preferred handle in CM Endpoint profile.

A unique alphanumeric communication address of the user to make and receive voice or video calls. The SIP URI address can be: <username-projectname>@<xyz.com>.

The option to automatically select the route pattern based on the primary or secondary Session Manager configured in the Session Manager Communication Profile.

The system makes this field available only for the SIP set type.

If you select Calculate Route Pattern check box, the system:

• Populates the Sip Trunk field

• Makes Sip Trunk field read-only.

The option to enable the attendant feature on the endpoint. If you select this check box, you can administer the endpoint as an attendant.

When you select the 9641SIP template type from Template, the system enables the Attendant check box.

The option to specify whether to delete the endpoint from the Communication Manager device when you remove the association between the endpoint and the user or delete the user.

Use this check box for the following two purposes:

• To override the endpoint name on Communication Manager with the value you configured on the Manage Users page during synchronization.

  If you clear the check box, the system does not override the endpoint name on Communication Manager with the name you configured in System Manager during synchronization.

• To override the Localized Display Name on the Manager Users page on the Localized Display Name field of Communication Manager.

  If you clear the check box, the system does not override the Localized display name in the Localized Display Name field.

The option to register an H.323 endpoint and a SIP endpoint together at the same time to the same extension. For more information about the SIP and H.323 dual registration feature, see Avaya Aura® Communication Manager Feature Description and Implementation on the Avaya Support website at http://support.avaya.com.

The CS1000 system to which you want to add a phone.

The system customer number for the Communication Server.

The phone or endpoint template that you can choose for the user. Select a template from the drop down list. The element manager maintains all the templates.

Updates the station profile information for the user. When you click this button, the system takes you to the element manager cut through for the updates.

Displays service details of endpoints, such as set type, after phone creation.

The primary directory number of the phone. You can enter only numeric values for this field.

Use to add this profile to the CS1K Corporate Directory feature.

The Messaging System on which you need to add the subscriber.

The template (system defined and user defined) you want to associate with the subscriber.

Use this check box to specify whether to use an existing subscriber mailbox number to associate with this profile.

The mailbox number of the subscriber.

The field lists the existing subscriber if you select the Use Existing Subscriber on System check box.

The password for logging into the mailbox.

Use to specify whether you want to delete the subscriber mailbox from the Messaging Device or Communication System Management when you remove this messaging profile or when you delete the user.

The Avaya Messaging system to which you add a mailbox.

The option to get information about company, departments, and feature groups from Avaya Messaging and save locally on System Manager for future use.

You do not require to refresh for every user.

The mailbox number of the subscriber. It should be numeric only.

The numeric password used to log in to the Avaya Messaging system.

The numeric password you retype to confirm.

The password used to gain access to non-telephone applications, such as Web Client, iLink Pro, iLink Pro Mobile, and iLink Pro Desktop.

The password you retype to confirm.

The name of the company to which the user belongs.

The department to which the user belongs.

The feature group name that determines the rules for the mailboxes associated with it.

The type of functionality the user contains. The values are:

• Standard

• Fax

• Messaging

• Collaboration

• Messaging and Collaboration

The mailbox NT account name of the Avaya Messaging profile.

The account name used to gain access to the email server, for example, Microsoft Exchange and Google Gmail.

Displays a list of IP Office device names from which you can select the IP Office device you want to associate with the user.

Displays a list of user templates from which you can select your preferred template to set the user configurations.

Select the check box to use an existing endpoint extension to associate with this profile. If you do not select this check box, the system uses the available extensions.

The extension of the endpoint you want to associate.

The field lists the endpoints, existing or available, based on option you selected in the Use Existing Endpoints check box.

Launches the IP Office application, where you can edit or view details of the IP Office endpoint.

After you save the changes in IP Office, the system does not update the modified data on the device or database until you commit the changes on the User Profile | Edit | <User Name> page.

The module port combination list for IP Office analog extensions. You must select Module-Port for centralized users with Set Type as Analog.

Displays the set type for the IP Office endpoint profile. By default, the Set Type field is disabled. If you select a template, the set type is auto populated.

Provides the option to delete the extension associated with the user while deleting the user. By default, this check box is clear. This option is available for communication profiles associated with Analog and Digital set types.

The Equinox user password.

The virtual room number of the Equinox user.

The Presence Services instance that is the home Presence Services server for the user. You must select an instance. As a home server, the Presence Services instance can perform the following for the communication profile:

• Aggregate presence

• Archive instant messages if the Instant Messages option is enabled

The option to route the SIP-based messages through Presence Services.

This system selects the SIP entity if you select a Presence Services instance in the System field. SIP Entity is read-only. If the system cannot identify a SIP entity, an appropriate error message is displayed in the field.

The Presence Services instance for the user.

The option that determines if Presence Services must publish presence with AES Collector. The options are:

• System Default

• Off

• On

The default is System Default. You can change the default value. You do not require to configure AES Collector in the Presence Services server.

The account name.

The account address.

The source name.

The source address.

Displays the Assignment Management page where you can configure assignment targets for the user.

You can assign resource details to an agent only when the user has the Work Assignment profile assigned to the user.

Displays the text box where you can add or modify the account name and account address.

You can add attributes to the account when the account is added to the agent.

Displays the text box where you can add or modify the source name and source address.

You can add properties and attributes to the source when the source already exists.

Use this check box to select a role. Use the check box displayed in the first column of the header row to select all the roles assigned to the user account.

The name of the role.

A brief description about the role.

Displays the Assign Role page that you can use to assign roles to the user account.

Removes the selected role from the list of roles associated with the user account.

Use this check box to select the group.

Name of the group.

Group type based on the resources.

Position of the group in the hierarchy.

A brief description about the group.

Displays the Assign Groups page that you can use to add the user to a group.

Removes the user from the selected group.

Name of the contact list. The default name of the contact list is Default. You can change the name to any other appropriate name.

A brief description of the contact list.

Last name of the contact.

First name of the contact.

Categorization of the contact based on whether the contact is a public or private contact.

The value specifies whether the speed dial is set for the contact or not.

The reduced number that represents the speed dial number.

The value specifies whether you can monitor the presence information of the contact or not. A false value indicates that you can not track the presence of the contact.

Displays the Edit Contact List Member page. Use this page to modify the information of the selected contact.

Displays the Attach Contacts page. Use this page to select one or more contacts from the list of contacts.

Removes one or more contacts from the list of the associated contacts.

You can find the Filter menu icon next to the name of each column.

Filters the data based on the search criteria.

Last name of the private contact.

First name of the private contact.

Display name of the private contact.

Address of the private contact.

A brief description about the contact.

Displays the Edit Private Contact page. Use this page to modify the information of the selected contact.

Displays the New Private Contact page. Use this page to add a new private contact.

Deletes the selected contacts.

You can find the Filter menu icon next to the name of each column.

Filters the data based on the search criteria.

Duplicates the user account and retains you on the same page for further modifications.

Duplicates the user account and takes you to the User Management page.

Cancels the operation of modifying the user information and returns to the User Management page.