Search component for Communication Manager objects

Last Updated : Apr 13, 2020 |

System Manager supports data and link search for certain Communication Manager objects. Use the search bar on the Communication Manager objects list page for the following Communication Manager objects:

  • Endpoints

  • Agents

  • Vector Directory Number (VDN)

  • Vector

  • Vector Routing Table (VRT)

  • Announcement

  • Audio Group

  • Hunt Group

  • Off PBX Endpoint Mapping

  • Data Module

  • Communication System

  • Trunk Group

  • Signaling Groups

Link based search: When you hover your mouse on the search bar, the system lists the Communication Manager objects that support search. Click a Communication Manager object to go to the relevant page directly. For example, if you click Hunt Group from the search bar, you can directly view the Hunt Group page.

Data search: Free text search and specific search are both supported in the search feature. If you type Endpoints 100, the system displays the endpoint with the extension 100. When you hover your mouse on this extension, a pop up window appears by the side. From this window, you can view certain details of the endpoint and directly go to the view, edit, and delete pages for the endpoint.

If you type the name of a Communication Manager object followed by space, the system lists all the searchable fields for the particular CM object. You can click a particular field and use the search option for that field.

The following table lists the fields that are searchable for the supported Communication Manager objects:

Communication Manager object

Searchable fields

Supported Actions

Endpoint

Name, Extension, Port, Set Type, TN, Location, IP soft phone, COS, COR, User, Communication Manager name, Emergency Location Extension, Message Lamp Extension

View, Edit, Delete

Agent

Extension, Name, AAS, Call Handling Preference, COR, User, Coverage Path, Communication Manager name

View, Edit, Delete

VDN

Extension, Name, Destination, Allow VDN Override, Attendant, Vectoring, Meet-me Conferencing, COR, TN, Communication Manager name

View, Edit, Delete

Vector

Number, Name, Multimedia Attendant, Vectoring, Meet-me Conf, Communication Manager name

View, Edit

VRT

Number, Name, Sort, Communication Manager name

View, Edit, Delete

Announcement

Name, Extension, Group/Board, Type, Protected, Rate, COR, TN, Queue Size, Communication Manager name

View, Edit, Delete

Audio Group

Group Number, Group Name, Communication Manager name

View, Edit, Delete

Hunt Group

Group Number, Group Name, Group Extension, Group Type, Communication Manager name

View, Edit, Delete

Note:

You must have at least View permission for a Communication Manager object to use the search component for that Communication Manager object.

When you search a Communication Manager object, the system also displays the search results for other Communication Manager objects which support the search feature.