Downloading Excel Template

Last Updated : Oct 13, 2019 |

Procedure

  1. On the System Manager web console, click Elements > Communication Manager > Call Center > Service Hours Tables.
  2. Select one or more Communication Manager instance from the Communication Manager list.
  3. Click Show List.
  4. Click More Actions > Download Excel Template.
  5. In the Opening <Excel template file name>.xlsx dialog box, click Save, and click OK.