Upgrading media gateways and media modules

Last Updated : Oct 05, 2020 |

About this task

According to the compatibility matrix, you can upgrade Media Gateway/Media Module from:

  • Higher Release to Lower Release

  • Lower Release to Higher Release

Therefore, in Solution Deployment Manager, if Gateways/Media Modules are on latest firmware release on the Upgrade Management page and if any older firmware artifact(s) already downloaded in Software Library then the Update Status column displays Ready for Upgrade on the Upgrade Management page. You can see the compatibility matrix on Avaya Support website.

If a Avaya MP160 Media Module is added in System Manager on the Inventory > Manage Elements > page and its device type is displaying as Other then:

  1. Upgrade to System Manager 7.1.3.5 (if the system is on the System Manager 7.1.x load) or Release 8.1.1 (if the system is on System Manager 8.1.x load)

  2. Click Refresh Elements operation against the Media Module

By doing this, the system starts displaying the device type as Avaya MP160 instead of Other on the Upgrade Management and Manage Elements pages.

Note:

System Manager Release 8.0.x does not have this change. Therefore, on the System Manager 8.0.x system the device type of Avaya MP160 Media Modules is displayed as Other.

Before you begin

  • Obtain the inventory for the media gateways.

  • Analyze the software.

  • Download the software.

Procedure

  1. On the System Manager web console, click Services > Solution Deployment Manager.
  2. In the navigation pane, click Upgrade Release Selection.
  3. In the Upgrade to release field, select SMGR 6.3.8, and click Commit.
  4. In the navigation pane, click Upgrade Management > Software Inventory.
  5. On the Software Inventory page, select the Communication Manager devices that you want to upgrade.
  6. Click Upgrade.
  7. On the CM Upgrade Configuration page, click the Gateway tab.
  8. Download the upgrade file to the software library.

    The Upgrade is enabled only if the State of the media gateway state changes to ready to update .

    The device state changes to ready to update .

  9. Select the media gateway that you want to upgrade.
  10. Click Upgrade.
  11. On the Gateway Upgrade Configuration page, click Now.

    The system displays the status of the upgrade job as RUNNING.

  12. Click the status to view the description of the upgrade job.