Communication System

Using System Manager, you can synchronize the System Manager data with Communication Manager. When you add Communication Manager to the system, System Manager automatically initiates synchronization to update the System Manager database.

Initializing synchronization

With initializing synchronization, you can synchronize the data in the System Manager database with each managed Communication Manager system. When you add Communication Manager to your deployment, System Manager automatically initiates an initialization task to get the required Communication Manager data and stores the data in the System Manager database.

Incremental synchronization

With incremental synchronization with selected devices, you can incrementally synchronize the data in the System Manager database with each managed Communication Manager system. This synchronization updates the changed data in the database in Communication Manager since the synchronization was last run.

After the first initialization synchronization job is completed, System Manager schedules a recurring incremental synchronization job every 24 hours.

Incremental synchronization pulls all the incremental commands from the Communication Manager command history. In this context, incremental commands are commands which were performed on Communication Manager after the last Communication Manager synchronization by a Communication Manager user that is unavailable in the System Manager inventory.

Incremental synchronization does not pull the station if the station is added to Communication Manager by the same Communication Manager user that is available in the System Manager inventory.

System Manager will now start an initializing synchronization instead of incremental synchronization in the following scenarios:

• The last initializing synchronization status is failed.

• If the count of command history is more than 1800.

  Note:

  If the CM notify sync feature is enabled on the system, then incremental synchronization does not synchronize Communication Manager commands processed by the CM notify sync feature.

Force initialize data synchronization

Use this feature to run the initializing synchronization forcefully. If you run the synchronization forcefully, System Manager performs the initial synchronization without checking for any data discrepancy between Communication Manager and System Manager.

If you select Communication Manager that has no data and System Manager that has data for the same Communication Manager available and run Force initialize data sync for the selected devices, all data present in System Manager is deleted.

IP Office system

With System Manager, you can synchronize the System Manager data with IP Office. When you add a new IP Office device to System Manager, System Manager automatically initiates synchronization to update the System Manager database.

Messaging data

You can also synchronize the messaging data in System Manager with Messaging, Communication Manager Messaging, and Modular Messaging systems.

Scheduled synchronization

You can create and schedule synchronization jobs using System Manager. You can schedule a synchronization job to run at a fixed time and repeat it periodically. System Manager provides a default incremental synchronization every 24 hours. You can modify this to your convenience.

On-demand synchronization

With System Manager, you can synchronize data with Communication Manager on demand. Administrators can initiate this synchronization at any time. On-demand synchronization can be an initialization synchronization or an incremental synchronization.