Subscribers (Avaya Aura Messaging) field descriptions

Last Updated : Jan 08, 2021 |

Name

Description

System

The name of the messaging system.

Template

The messaging template of a subscriber template.

Last Name

The last name of the subscriber.

First Name

The first name of the subscriber.

Mailbox Number

The full mailbox number of a subscriber, including the site group and site identifiers, and the short mailbox number. Subscribers use mailbox numbers to log on to their respective mailbox. For a PBX subscriber, the mailbox number ranges from 3 to 10 digits in length. Other local subscribers use this field to address messages to the PBX subscriber. For a Multisite system subscriber, the mailbox number is up to 50 digits in length.

Ensure that the mailbox number is:

  • Within the range of mailbox numbers assigned to your system.

  • Unassigned to another local subscriber.

  • A valid length on the local computer.

This is a mandatory field on the Add Subscriber pages for all types of messaging systems.

Password

The default password the subscriber must use to log in to the mailbox.

The password can be from 3 to 15 digits and adhere to system policies set on the Avaya Aura® Messaging server.

Save as Template

Saves your current settings as a template.

Basic Information

Name

Description

Class Of Service Name

The name of the class of service (CoS) for this subscriber.

CoS controls subscriber access to many features and provides general settings, such as mailbox size. The value that you select must be available in the messaging system.

Community ID

The default community ID for the subscriber. Community IDs are used to control message sending and receiving among groups of subscribers. The default value is 1.

Numeric Address

The unique address in the voice mail network. The numeric address can be from 1 to 50 digits and can contain the Mailbox Number.

Time zone

The time zone for Avaya Aura® Messaging time subscribers.

The value must be in the standardized name format, America/Phoenix. Otherwise, the system sets the Avaya Aura® Messaging subscriber time zone to the System Manager server time zone.

PBX Extension

The primary telephone extension of the subscriber. For a Multisite system subscriber, this number is up to 50 digits in length.

Site

The name of the site. Avaya Aura® Messaging includes a site named Default. Change the default name when you set site properties for the first time.

Subscriber Directory

Field

Description

Email Handle

The name that the system displays before the computer name and domain in the subscriber's email address.

Telephone Number

The telephone number of the subscriber as displayed in address book listings and client applications. The entry can be a maximum of 50 characters in length and can contain any combination of digits (0-9), period (.), hyphen (-), plus sign (+), and left and right parentheses ([) and (]).

Common Name

The display name of the subscriber in address book listings, such as those for email client applications. The name can be 1 to 64 characters in length. This field is automatically populated when you add a new subscriber.

ASCII version of name

If the subscriber name is entered in multi-byte character format, then this field specifies the ASCII translation of the subscriber name.

Pronounceable Name

The pronounceable name of the user.

The name of a user, info mailbox, or distribution list might not follow the pronunciation rules of the primary language for your system. To increase the likelihood of the Speech Recognition feature recognizing the name, spell the name as you would pronounce the name.

For example, if the primary language of your system is English, spell Dan DuBois as Dan Doobwah. You can enter an alternative name for the user. For example, William Bell might also be known as Bill Bell. If you enter William in the First name field, Bell in the Last name field, and Bill Bell in the Pronounceable name field, the speech engine recognizes both William Bell and Bill Bell.

Include in Auto Attendant directory

The option to add the messaging system to the auto attendant directory.

Subscriber Security

Name

Description

Expire Password

An option to set the password expiry. The options are:

  • yes: for password to expire

  • no: if you do not want your password to expire

Is Mailbox Locked?

The option to lock your mailbox. A subscriber mailbox can get locked after two unsuccessful login attempts. The options are:

  • no: To unlock your mailbox

  • yes: To lock your mailbox and prevent access to it

Mailbox Features

Name

Description

Personal Operator Mailbox

The mailbox number or transfer dial string of the subscriber's personal operator or assistant. This field also indicates the transfer target when a caller to this subscriber presses 0 while listening to the subscriber greeting.

Personal Operator Schedule

The option to specify when to route calls to the backup operator mailbox. The default value is Always Active.

TUI Message Order

The order in which the subscriber hears the voice messages. The options are:

  • urgent first then newest: to direct the system to play any messages marked as urgent prior to playing non-urgent messages. Both the urgent and non-urgent messages are played in the reverse order of how they were received.

  • oldest messages first: to direct the system to play messages in the order they were received.

  • urgent first then oldest: to direct the system to play any messages marked as urgent prior to playing non-urgent messages. Both the urgent and non-urgent messages are played in the order of how they were received.

  • newest messages first: to direct the system to play messages in the reverse order of how they were received.

Intercom Paging

The intercom paging settings for a subscriber. The options are:

  • paging is off: Disables intercom paging for this subscriber.

  • paging is manual: Callers can page the subscriber with Subscriber Options or TUI if the subscriber can modify.

  • paging is automatic: Callers automatically page the subscriber with TUI.

VoiceMail Enabled

The option to specify if a subscriber can receive messages, email messages, and call-answer messages from other subscribers. The options are:

  • yes: To create, forward, and receive messages.

  • no: To prevent the subscriber from receiving call-answer messages and to hide the subscriber from the telephone user interface (TUI). The subscriber cannot use TUI to access the mailbox, and other TUI users cannot address messages to the subscriber.

MWI enabled

The option to enable the message waiting indicator (MWI) light feature. The options are:

  • No: The user has a voice mailbox only.

  • ByCOS: CoS controls how the system enables MWI. The MWI enabled field overrides the MWI setting defined by the CoS to which the user is associated.

Secondary Extensions

Field

Description

Secondary Extension

One or more alternate number to reach a subscriber. You can use secondary extensions to specify a telephone number for direct reception of faxes, to allow callers to use an existing Caller Application, or to identify each line appearance on the subscriber's telephone set if they have different telephone numbers.

For Avaya Aura® Messaging 6.3, you can add a maximum eight secondary extensions.

Miscellaneous

Field

Description

Miscellaneous 1

Useful information about a subscriber template. The messaging system does not use this information. Entries in this field are for convenience and are not used by the messaging system.

Miscellaneous 2

Useful information about a subscriber template. The messaging system does not use this information. Entries in this field are for convenience and are not used by the messaging system.

Miscellaneous 3

Useful information about a subscriber template. The messaging system does not use this information. Entries in this field are for convenience and are not used by the messaging system.

Miscellaneous 4

Useful information about a subscriber template. The messaging system does not use this information. Entries in this field are for convenience and are not used by the messaging system.

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