A worktop is a group of devices that you assign to a user. The worktop consists of a primary device and secondary devices. For example, a phone and additional telephony devices, such as fax machines or modems. A worktop associates the user computer with the phone and other telephony devices.

You can assign multiple users to a worktop. For example, if you want three users to use the same worktop on a per-shift basis, you can assign all three users to the same worktop.

Users can always control and monitor all the devices associated with their worktop even if they log in from a different worktop.

Each worktop has a unique name and a TCP/IP network address or a hostname.

You can add a worktop manually or import multiple worktops from a .csv file.