Considerations for administering access to CMS features

Last Updated : Jul 25, 2024 |

Consider the following when working with feature access permissions:

  • You can only assign feature access permissions to users that have been added on the User Data page.

  • If you do not have Read access to a feature, you do not see it in CMS Supervisor.

  • A user ID cannot have Write access without also having Read access. Note that some features only have the Write permission option.

  • Users with Write access to the User Permissions feature can change permissions for all users.

  • Feature Access permissions cannot be modified for the cms and cmssvc user IDs. This prevents a user with access to the User Permissions feature from disabling access to all or part of CMS for administration and services personnel.

  • Default feature access permissions are assigned based on the login type selected when the user is created. Administrators have permission for all features by default. Normal users have Read access for all features except User Permissions, System Setup, Call Center Administration, and Forecasting. A normal user does not have permissions to the Tenant feature by default. A tenant user has restricted feature access. As a tenant user, you cannot turn on the Forecast, Maintenance, and System Setup features and you do not have access to the Linux command line shell.

  • If the feature access permissions for a user are modified, the changes do not take effect until the user logs out and logs back in.