Deleting trunk group data permissions in the Web Client

Last Updated : Aug 09, 2024 |

About this task

You can delete trunk group access configurations you no longer need. For example, if you want to change the trunk groups assigned to a user, you can delete the existing entry and then add a new one with the appropriate trunk group assignments.

Procedure

  1. Navigate to Administration > User Permissions > Trunk Group Access.
  2. From the Current ACD list, select the active ACD for which you want to manage trunk group access.

    CMS Supervisor displays the existing trunk group data and exception access permissions for the selected ACD.

  3. Click Delete next to the item you want to delete.

    The Confirm Delete dialog box is displayed.

  4. Click Yes to complete the process.