Running data summarizing using the PC Client

Last Updated : May 05, 2020 |

Procedure

  1. From the Controller window, navigate to Tools > System Setup.

    CMS Supervisor displays the System Setup window.

  2. In the Operations list, highlight Data Summarizing.
  3. Click OK.

    Supervisor displays the Data Summarizing window.

  4. In the ACD field, select the ACD for which you want to archive data.
  5. In the Data Type field, select the appropriate option:

    • Daily - Archives data for one day. A daily summary archives a partial day. Daily summaries must be complete for each day of the week or month before CMS archives the data for that week or month.

    • Weekly - Archives data for one week. A weekly summary must be requested by entering a date that falls within a completed predefined week. See the weekly configuration in the Storage Intervals window.

    • Monthly - Archives data for one month. Set any day during the month in a completed month for which monthly data should be summarized.

  6. From the menu bar, select Actions > Run.

    Supervisor displays a warning message stating that data archiving is a lengthy process and cannot be cancelled. Through this window, it is possible to cancel the data archive, otherwise the process continues when the message box is dismissed.

    Archiver started displays on the status line for the first request and Archiver request submitted displays if a data summary is currently in progress.