Consider the following when working with login ID names in the Dictionary:
Login ID names are sorted alphabetically in the Dictionary based on the first character you enter in the Agent Name field.
For example, if the agent is listed as Jane Brown
, sorting in the Dictionary is based on the J
for Jane. If the agent is listed as Brown, Jane
, the name is listed under B
for Brown.CMS Supervisor reports do not automatically sort by agent name.
You cannot assign the same agent name to multiple login IDs.
Login IDs contain numbers only.
When a login ID displayed on a report is changed, you must exit the report and run it again to see the change.
