Scripts can be created and accessed through the Scripts button found on several dialog boxes. Dialog boxes containing the Scripts button can be accessed through the following menu selections:
Commands > Reports
Commands > Dictionary
Dictionary > Exceptions
Commands > Agent Administration
Commands > Call Center Administration
Tools > System Setup
Tools > Maintenance
Tools > User Permissions
Scripts can also be accessed from agent administration windows or once a report is run. The Scripts button is also available when you use any other Supervisor command or tool that allows you to add or change objects.
