Considerations for vector names

Last Updated : Sep 24, 2024 |

Consider the following when working with vector names in the Dictionary:

  • To administer vectors, the Call Vectoring feature must be enabled on the ACD switch.

  • You can assign a name to a vector even if the steps to the vector have not been assigned.

  • The number of available vectors depends on the switch type.

  • If you make changes to vector names when a report that includes those vectors is running, you must exit the report and run it again to see the changes.