Removing a VDN name in the Web Client

Last Updated : Nov 03, 2024 |

Procedure

  1. Navigate to Administration > Dictionary > VDNs.
  2. In the Current ACD drop-down list, select the active ACD for which you want to administer VDNs.

    CMS Supervisor displays the list of VDNs administered for the selected ACD.

  3. Click Delete next to the item you want to delete.

    The Confirm Delete dialog box is displayed.

  4. Click Yes to complete the change.