Data storage parameters are initially set during installation, but you can modify these settings. Use the Data Storage Allocation page to specify the amount of historical data saved by CMS and the duration for which it is saved. The amount of data you can store depends on your server capacity. The type of ACD switch also affects system capacity.

For capacity and scalability specifications, see Avaya Call Management System Overview and Specification. You can also find capacity limits for small, medium, large, and extended servers.