Listing connection status of all ACDs using the PC Client

Last Updated : May 07, 2020 |

Procedure

  1. From the Controller window, navigate to Tools > Maintenance.

    CMS Supervisor displays the Maintenance window.

  2. Click the Operations tab.
  3. Select Connection Status in the Operations list.
  4. Click OK.

    CMS Supervisor displays the Connection Status window.

    For a description of the connection status information, see Connection status descriptions.

  5. If the ACDs field is not clear, select Edit > Clear All.
  6. From the Actions menu select List all.

    CMS Supervisor displays the Connection Status - List All window.