About scripting an input window

Last Updated : May 05, 2015 |

This procedure describes how to create a script that displays an input window for a specific, non-report operation. Executing the script displays the input window for the operation selected when this script was created.

Actions associated with the following functions can be captured in a script:

  • Dictionary

  • Exceptions

  • Maintenance

  • System Setup

  • Agent Administration

  • Call Center Administration