Deleting an AUX reason code name in the Web Client

Last Updated : Sep 12, 2024 |

Procedure

  1. Navigate to Administration > Dictionary > AUX Reason Codes.
  2. In the Current ACD list, select the active ACD for which you want to manage AUX reason code names.

    CMS Supervisor displays the existing AUX reason code names for the selected ACD.

  3. Click Delete next to the item you want to delete.

    The Confirm Delete dialog box is displayed.

  4. Click Yes to complete the change.