AVAYA DOCUMENTATION CENTER
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Administering Avaya Contact Center – Extended Capacity
Adding a global role
Add a global role to configure appropriate permissions of the corresponding local roles for the System Administration, Contact Center Administration, and Online Help applications. If you add a global role with the same name as the existing local role, the Configuration Server merges the global role with the local role.
Before you begin
Log in to the Configuration Server web portal as a super administrator.
- On the Security App navigation menu, click Global Role.
- At the top-right corner of the Global Roles screen, click
. - In Name, type the global role name.
ADDITIONAL INFORMATION:You can type a maximum of 35 Unicode characters.
- In Description, type a short description for the global role.
ADDITIONAL INFORMATION:You can type a maximum of 50 Unicode characters.
- At the top-right corner of the screen, click Commit.
STEP RESULT:The Configuration Server redirects you to the Global Roles screen and displays the added global role. The corresponding local roles become available in the System Administration, Contact Center Administration, and Online Help applications.